Hi, I’m
Amanda Lo
Crystal,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
years of professional experience
1
Certification
Work History
Legacy Notary LLC
Certified Signing Agent/notary
07.2019 - Current
Job overview
- Successfully expanded business by Marketing key services to Title Companies, Escrows, Signing Services, Banks, Loan Officers, Investors, and Realtors
- Cold Called local businesses to increase sales and client base
- Notary Public, Licensed Real Estate Closing Agent, and Insured
- Used extensive Customer Service and Sales skills to facilitate signing and notarize closing documents
- Contracting over 10+ title companies and signing services
Arch language
Team Lead Interpreter
05.2015 - 03.2020
Job overview
- Interpreting medial and social services to Hmong patients or clients at clinics, hospitals, home visits, and human services
- Working full time at Ramsey county as an interpreter team lead/supervisor
- Oversees clients and staff
- On Call interpreter
Stanley Security
national monitoring customer services
06.2018 - 02.2019
Job overview
- Monitored business national accounts for security safety
- Called customer regards fire and burglary alarm
- Educated customers regard alarming and troubleshooting
- Answered over 50+ inbound calls per day
Minnesota international University
Dept Chair of human resources
06.2010 - 08.2017
Job overview
- Managed the Head Department of Human Resources of Education
- Taught college courses to students online and onsite leadership, human resource management, workforce and global knowledge
- Created syllabus to meet MN Dept of Education requirements
- Administered, score, and record participants’ assessment tests directed by the university as a HR Guidance Instructor
Avis Rent a car
Independent contractor owner
03.2007 - 12.2010
Job overview
- Managed over 50+fleet of rental cars
- Marketed and built customer relationships to small business owners
- Managed 2-3 employees for a better working environment
Family Academy
Teacher
06.2002 - 02.2006
Job overview
- Designed and implemented teaching program to students to adapt at their grade level
- Provided one on one working with students to improve their writing and reading skills
- Taught 20+ students and all subjects
riverview West Side school of excellence
Teacher
08.2002 - 06.2002
Job overview
- Taught using curriculum called Success for All (reading, writing, and math) grade 1-6
- Developed lesson plans to follow school guidelines
- Taught 20+ students and all subjects
Education
Kaplan Real estate
Real Estate Closing Agent from Real Estate Closing Agent
08.2019
University Overview
- Minor: Notary Public
- Notary & Loan Signing Agent
Capella University
MBA from Human Resources Management
01.2010
University Overview
Operating my independent business with Legacy Notary, LLC
concordia university
Elementary education from Elementary Education grade 1-6
06.2000
University Overview
- Minor: Special Education
- Working and teaching grade students to be at grade level
Skills
- Customer and Personal Service
- Sales and Marketing
- Complex Problem-Solving
- Economics and Accounting
- Critical Thinking
- Administration and Management
- Management
- Communication
- Ability to Work Under Pressure
- Leadership
- Teamwork
- Conflict Resolution
- Time Management
- Sales
- Active Listening
- Closing Deals
- Social Selling
- Prospecting
- Oral Communication
- Customer Service
- Confidence & Honesty
- Patience
- Problem Solving
- Giving and Receiving Feedback
- Notary expertise
- Networking capabilities
- Loan document knowledge
- Title Insurance Awareness
- Escrow process comprehension
- Decision Making Aptitude
- Confidentiality Assurance
- Patience and Empathy
- Multitasking capacity
- Mortgage Industry Understanding
- Database Management
- Administrative Support
- Calendar Management
- Meeting planning
- Strong Problem Solver
- Professional and mature
- Professionalism
- Travel Planning
- Interpersonal Skills
- Self Motivation
- Organizational Skills
- Teamwork and Collaboration
- Typing 40 WPM
- Attention to Detail
- Effective Communication
- Time management abilities
Certification
- Obtaining a mortgage closing agent license with the Department of Commerce
References
References available upon request.
Timeline
Certified Signing Agent/notary
Legacy Notary LLC
07.2019 - Current
national monitoring customer services
Stanley Security
06.2018 - 02.2019
Team Lead Interpreter
Arch language
05.2015 - 03.2020
Dept Chair of human resources
Minnesota international University
06.2010 - 08.2017
Independent contractor owner
Avis Rent a car
03.2007 - 12.2010
Teacher
riverview West Side school of excellence
08.2002 - 06.2002
Teacher
Family Academy
06.2002 - 02.2006
Kaplan Real estate
Real Estate Closing Agent from Real Estate Closing Agent
Capella University
MBA from Human Resources Management
concordia university
Elementary education from Elementary Education grade 1-6
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