Amandalynn Clemento
Mount Holly,NJ
Summary
Access Specialist with expertise in healthcare and customer service. Proven experience in patient registration, insurance verification, and appointment scheduling. Strong understanding of medical terminology and commitment to maintaining patient confidentiality.
Overview
7
7
years of professional experience
Work History
Health Access Specialist
Capital Health Medical Center
Pennington, NJ
09.2021 - Current
- Accurately obtain and verify demographic and insurance information during patient registration.
- Present the required forms, and obtain signatures.
- Ensure compliance with departmental procedures and regulatory guidelines, including Medicare Secondary Payer, Advance Beneficiary Notice, Advance Directives, and Patient Rights documentation.
- Follow payer-specific requirements for authorizations, referrals, coordination of benefits, and in-network verification, in accordance with the Insurance Card Database and Insurance Verification guidelines.
- Adhere to financial screening and self-pay procedures, including appropriate referrals for Medicaid and charity care.
- Maintain detailed records of prior authorization requests and outcomes, ensuring standardized documentation of all communications with payers, physicians, and patients.
- Utilize all available tools to verify eligibility, benefit levels, like Availity, Navinet, Pear, Tricare, and other portals.
- Train and support new staff on prior authorization procedures, referrals, preregistration, insurance verification (in/out-of-network), charity care, self-pay processes, and new system software.
- Developed training materials for the department, which were made standard practice.
Graphic Designer
Just Play
Newtown, PA
05.2019 - 05.2020
- Designed product packaging for brands such as Build-A-Bear, My Little Pony, Baby Alive, Minions, Trolls Movie, Spirit, and more.
- Created print marketing material, including influencer boxes and showroom graphics.
- Edited and manipulated photos of items for web, print, social media, and PR use.
- Designed and produced illustrations for product packaging.
- Created die-line solutions for the pop-out chair for the BABW package.
- Designed vector files to be made into doll clothing for the Journey Girls line.
- Explored, researched, and designed new packaging and branding for the upcoming toy line.
- Prepared files for wide-format printing, final use, and die cutting on a Zund, along with high-quality comps.
Graphic Designer
Annie International
North Wales, PA
01.2019 - 05.2019
- Developed design solutions for print collateral, including products, packaging, marketing materials, and websites.
- Created mockups of physical materials.
- Researched current trends and new technology, such as print production techniques and design trends.
- Prepared production-ready files.
- Maintained and archived completed design files.
- Trained new creative department members.
- Applied established branding specifications to ensure that work meets corporate guidelines.
Graphic Designer
The Ymca
Philadelphia, PA
08.2018 - 10.2018
- Executed marketing solutions in support of 20+ YMCA facilities, and implemented current design trends while adhering to brand standards.
- Developed material, including but not limited to ads, email banners, program guides, forms, banners, event announcements, social media posts, and marketing videos.
Education
Bachelor of Fine Arts - Communication Design
Kutztown, PA
Kutztown, PA05-2018
Skills
- Insurance verification
- Patient registration
- Prior authorization
- Document management
- Training and mentoring
- Problem-solving
- Computer literacy
Timeline
Health Access Specialist
Capital Health Medical Center
09.2021 - Current
Graphic Designer
Just Play
05.2019 - 05.2020
Graphic Designer
Annie International
01.2019 - 05.2019
Graphic Designer
The Ymca
08.2018 - 10.2018
Bachelor of Fine Arts - Communication Design
Kutztown, PA
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