AMANDA M RODRIGUEZ
Washington
Summary
Organized Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.
Overview
17
17
years of professional experience
Work History
Accounting Assistant
Prime Foods
05.2023 - 04.2025
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Office Manager/HR Assistant
Brooks & Brooks Services Inc
09.2020 - 01.2021
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Assisted with on-boarding process for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Conducted background and verification checks .
Grievance Specilaist
LOCAL S.E.I.U. 32BJ
11.2017 - 01.2019
- Educated members and employers on contract procedures, administration and interpretation
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership
- Oversaw investigations into discrimination, sexual harassment or other workplace claims
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
Administrative Assistant
LOCAL S.E.I.U. 32BJ
12.2015 - 11.2017
- Maintained front desk and reception area in a neat and organized fashion
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Managed inventory of supplies
- Managed double dues (collecting pay stubs, and processing for reimbursement)
- Organized files ,developed spreadsheets, faxed reports and scanned documents
- Received and distributed faxes and mail in a timely manner
- Made copies, send faxes and handled all incoming and outgoing correspondence
- Promptly responded to general inquiries from members, staff, and clients via mail, email and fax
- Guaranteed positive customer experiences and resolved all customer complaints
- Accurately logged all daily shipping and receiving orders
- Assisted office manager on meetings/conferences set up
Hostess/Administrative Assistant
Richards Entertainment
05.2009 - 08.2015
- Greeted Guest
- Managed quality communication and customer support for each client
- Handled all media and public relations inquiries
- Dispersed incoming mail to correct recipients throughout the office
- Maintained an up-to-date department and organizational chart
- Organized files, developed spreadsheets and scanned documents
- Assisted guests with any special requests during their visits
Parking Concierge
Towne Park LLC
09.2014 - 12.2014
- Managed quality communication, customer support for each client
- Recorded guest comments or complaints, referring customers to managers as necessary
- Open doors for tenants Assisted guests with any special requests during their visits
- Deliver mail and packages to tenants Assist tenants in finding certain offices Manage outside parking lot and garage
Maintenance Associate
Prestige Maintenance
06.2008 - 11.2012
- Washed and spot-cleaned furniture,blackboards,mirrors,wastebaskets and garbage cans,office machines and ashtrays
- Gathered and emptied trash and recycling bins
- Dusted and mopped all hard surfaces
- Dusted furniture, walls, machines and equipment
- Set up and took down chairs and tables
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors
- Maintained all janitorial equipment in a clean, safe and operable condition
- Operated janitorial equipment properly and safely
- Responsible for keeping an accurate account for inventory items
Education
Some College (No Degree) - Medical Office Assistant
Bryant And Stratton College - Newport News
Online2020
High School Diploma -
Seed Public Charter School
Washington DC2010
Skills
- Microsoft Office proficiency
- Bilingual
- Excel spreadsheets
- Travel Arrangements
- Switchboard
- Strong organizational skills
- Data Entry
- Sharp problem solver
- Detail-oriented
- Customer service mindset
- CRM system
- Grievance handling
- Member data system (V3)
- BP Logix System
- Kronos (UKG) system
- Filing and data archiving
- Accounting Administration
- Intuit QuickBooks
- Office management
Languages
Spanish
Native or Bilingual
Timeline
Accounting Assistant
Prime Foods
05.2023 - 04.2025
Office Manager/HR Assistant
Brooks & Brooks Services Inc
09.2020 - 01.2021
Grievance Specilaist
LOCAL S.E.I.U. 32BJ
11.2017 - 01.2019
Administrative Assistant
LOCAL S.E.I.U. 32BJ
12.2015 - 11.2017
Parking Concierge
Towne Park LLC
09.2014 - 12.2014
Hostess/Administrative Assistant
Richards Entertainment
05.2009 - 08.2015
Maintenance Associate
Prestige Maintenance
06.2008 - 11.2012
Some College (No Degree) - Medical Office Assistant
Bryant And Stratton College - Newport News
High School Diploma -
Seed Public Charter School
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