Amanda "Mandy" Ayotte

• Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
• Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
• Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
• Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
• Set up medications as per the instructions of prescribers.
• Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
• Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

Created visually appealing and engaging event spaces by incorporating innovative design elements.

• Maximized sponsorship opportunities by cultivating relationships with potential partners, securing valuable resources and financial support for events.
• Monitored event budgets closely, identifying opportunities to reduce expenses without compromising quality or guest experience.
• Successfully managed multiple concurrent projects under tight deadlines while maintaining attention to detail and commitment to excellence.
• Streamlined event registration processes for increased efficiency and accuracy in attendee management.
• Utilized project management tools effectively to track progress, maintaining clear communication with stakeholders on status updates throughout the planning process.
• Enhanced client satisfaction by meticulously planning and executing high-impact events.
• Spearheaded volunteer recruitment efforts, assembling dynamic teams for efficient event support.
• Conducted regular team meetings to ensure alignment on objectives and deliverables, fostering a collaborative work environment for successful event execution.
• Coordinated schedules and timelines for events.
• Oversaw event registration process by collecting and tracking attendee information.
• Developed creative themes for events and created related activities to engage attendees.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

• Evaluated program effectiveness based on client feedback surveys and adjusted services accordingly to meet evolving needs more effectively over time.
• Increased awareness of available community resources among clients through regular presentations at local events or hosting informational booths during resource fairs.
• Promoted a positive recovery culture within the organization by serving as a role model for hope, resilience, and selfdetermination.
• Enhanced client engagement by conducting personalized recovery plans and utilizing motivational interviewing techniques.
• Helped individuals set realistic goals based on personal life situations and strengths.
• Mentored new Certified Peer Specialists by sharing best practices for navigating complex mental health service systems effectively.
• Improved mental health outcomes for clients through active listening, empathy, and effective communication skills.
• Established trust-based relationships with clients using shared lived experience as a foundation for meaningful connections.
• Conducted assessments and documented updates in EHR.
• Advocated for client needs within mental health services systems, promoting access to appropriate care options.
• Used skills such as modeling, education, and implantation to teach daily living and coping skills.
• Maintained professional ethical standards by adhering to guidelines set forth by the Certified Peer Specialist Code of Conduct and respecting client confidentiality at all times.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.