Multi-talented Regional Manager with experience managing business needs, including devising strategic plans, setting up promotions and overseeing human resources. Well-versed in handling multiple operational areas each day to drive business efficiency and necessary evolution.
Overview
10
10
years of professional experience
Work History
Regional Manager
Hardee Financial Group, Inc
240 S West St., KS
03.2019 - Current
Hired talented, trainable team members and drove new business strategies to grow revenues.
Analyzed regional market trends to discover new opportunities for growth.
Mentored and guided general managers on proper processes and methodologies.
Minimized turnover through effective training and employee engagement programs.
Maximized branch revenue by optimizing daily operations.
Improved individual location efficiency through effective leadership restructure.
Aligned procedures and protocols with changing business demands.
Expanded business, developed revenue and managed market gains.
Handled human resource concerns and established plans to handle issues consistently and efficiently.
Developed and implemented clear policies and procedures across multi-state area.
Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
Managed staff to optimize brand expansion initiative productivity.
Managed diverse administrative, financial and documentation requirements.
Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
Oversaw development of organization's network and established relationships with community stakeholders.
Penetrated new markets by investigating competitor products, services and trends.
Executed day-to-day operational activities for regional business bringing in $804,000 in yearly revenue.
Controlled shrink through strategic inventory management and loss prevention approaches.
Manger
Hardee Financial Group, Inc
Wichita, KS
12.2017 - 03.2019
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Entered time and attendance logs in preparation for payroll.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Conducted quality, timely performance feedback and performance appraisals.
Maintained adequate staffing to meet objectives within budget.
Minimized staff turnover through appropriate selection, orientation and training.
Created training modules and documentation to train staff.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Business Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial GroupBusiness Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial Group