Amanda Mousa
Phoenix,AZ
Summary
Determined Risk and Quality consultant with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Risk and Quality Consultant
PWC Consulting
08.2020 - 01.2024
- Increased efficiency of risk management processes by streamlining workflows and introduces salesforce technology solutions.
- Leveraged Power BI tool in presenting risk factors to allow senior management to make informed decisions on setting strategy and mitigate risk.
- Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Collaborated with different departments to identify goals and risk in alliance with the firms policy.
Executive Assistant
PwC
08.2019 - 08.2020
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Prepared Spreadsheets to report on performance and expenditures.
- Used Salesforce and SAP to prepare documents, reports, and presentations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Office Manager
Amanda Tours
09.2012 - 12.2015
- Developed and maintained successful relationships with Airlines and Hotels.
- Negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated special projects and managed schedules.
Rotation Program Trainee
Holiday Inn Resort, IHG
09.2010 - 07.2011
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Established open lines of communication with managers regarding employee growth opportunities after completing the program.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Project Management Professional -
PMP
04.2023
BBA - Business Administration And Management
Cyprus International University
Cyprus01.2019
Skills
- Risk Management
- Quality Assurance
- Process Documentation
- Project Management
- Consulting
- Data Analysis
- Microsoft Excel, Word, Powerpoint
- G Suite
- Salesforce, SAP
Certification
Project Management Professional (PMP)-PMI
Timeline
Risk and Quality Consultant
PWC Consulting
08.2020 - 01.2024
Executive Assistant
PwC
08.2019 - 08.2020
Office Manager
Amanda Tours
09.2012 - 12.2015
Rotation Program Trainee
Holiday Inn Resort, IHG
09.2010 - 07.2011
Project Management Professional -
PMP
BBA - Business Administration And Management
Cyprus International University