Hi, I’m
AMANDA N. ANDERSEN
Linkedin.com/in/anande5
Summary
Accomplished Talent Acquisition Professional specializing in full cycle recruitment strategy, training and career development, project management and execution driving business results. High Volume Recruiting expert with emphasis on Human Resources, Compliance, Policy & Procedure Implementation & Operations. Supporting various divisions such as: Human Resources, Non-Profit, Mortgage Underwriting, Financial Centers, Campus, Client Services, Global Technology & Telecommunications. Proficient knowledge of HRIS, Avature, Taleo, HireVue, Voice Advantage, Workday, LinkedIn, ADP and PeopleSoft ATS Systems.
Overview
11
years of professional experience
Work History
Alexander Mann Solutions
Global Talent Acquisition Team Leader
08.2022 - Current
Job overview
- Financial Center, Consumer Banking, Risk Analysis & Compliance] Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process Provide oversight of 203 requisitions managed by recruiters with quality and experience, driving the Recruiting process for our financial Centers Mentor a team of 15 recruiters to deliver recruitment services and drive hiring manager relationships Delivered excellent recruitment service – maintaining compliance against client SLAs/KPIs (fulfilment to start dates, source mix, and other agreed quality measures), handled process improvement liabilities for failed SLAs/ KPIs for self and team where applicable to and measurable for the client Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration sessions
- Lead vacancy consultation discussions in partnership with the Sourcer to agree to recruitment plans with hiring managers and document outcomes of the intake meeting
- Act as the custodian of excellent, comprehensive candidate experience in their own delivery and that of their team, managing the candidates’ satisfaction with the recruitment experience from initial interview to start date Collaborate effectively with the sourcing and administration teams to ensure a smooth client and candidate experience
- Mentor them on best practice approaches and client culture, supporting them in achieving success in their roles Flag continuous improvement and upselling opportunities to client services manager, including opportunities for process improvement, service enhancement, related strategic projects and increasing the scope of the service.
AMS
Sr. Recruiter
08.2021 - 08.2022
Job overview
- Owned the onboarding training and new hire process for all external hires for the BofA Account
- Weekly new hire training sessions for each new hiring group
- Conducted video training, tutorial sessions and FAQ for over 75+ AMS employees transitioning over to client accounts
- Utilizing recruitment technology applications and managing end-to end processes to provide recruitment services for a specific business unit
- Support the AMS Projects team- Actively source for Internal Management Team
- Personally hired and filled 47 Sourcer, Recruiter & Sr
- AMS Recruiter positions in a 2-month timeframe to continue client account demand
- Develop end-to-end recruitment campaign strategies to meet longer term client requirements; this included the Onboarding process and transition from AMS New Hire Training to BofA Onboarding
- Mentor / guide members of the recruiting, sourcing and admin team on best practice approaches, client culture and support them in achieving success in their roles as they transitioned over to the client platform
- Responsible for the management of candidate relationships and ensure all AMS and client systems are updated in a correct and timely manner using Workday reporting and dashboards
I.S. Bancorp
Sr. Executive Recruiter
03.2016 - 08.2021
Job overview
- Areas of focus: manufacturing, IT services, finance /accounting and corporate functions
- Specialize in passive candidate and social media sourcing and recruiting activities
- As well as, performed full life-cycle talent acquisition activities to include: job posting, candidate sourcing, recruiting process management, screening, interviewing and hiring, and on-boarding activities
- Reviews, execute and manages third party vendor contracts
- Audits various documents and recruitment / hiring processes for continuous improvement and training
- Managed an average workload of 27-40 positions, achieving a median fill time of 22 days
- Non-recruiting HR duties included: staffing process mentoring and training, veteran liaison and tax incentive processes, benefits counseling, new employee orientation, exit interviews and out-processing procedures
- Compiled and analyzed recruiting and enlistment metrics for all activities in a five-state area
- Conducted market research, recruiting analytics, and demographic profiling for five state area.
I.S. Bancorp
Human Resource & Recruiting Supervisor
01.2012 - 03.2016
Job overview
- Manage the development, design and maintenance of the job description and evaluation process in partnership with HR Business Partners, Talent Acquisition and managers
- Ensure accurate job documentation, salary market competitiveness and internal equity for Company positions
- Oversee the execution of benefit annual renewals and enrollment process, involved in all phases of renewal discussions, benefits communication, and change management plans
- Responsible for the input, implementation, and identification of problem areas for all HR transactions and service delivery processes and recommends solutions
- Identify opportunities for integration, automation and reduction of manual processes and partner with teams across People, Finance, and Legal on implementation of solutions
- Ensures that all Company related administrative forms, reports, processes, and audits are completed accurately, timely and in compliance with relevant local, state, federal and provincial regulations for Benefits, HR Record-keeping and audits and compliance
- Oversees Onboarding, New Employee Orientation & Training
- Skills & Abilities
Education
Florida State UniversityTallahassee, FL
Master Of Public Administration from Public Administration & Business Management
05.2024
University Overview
- Professional development in-progress in Public Administration & Business Management
- Projected graduate May 2024
Campbellsville University
Bachelor Of Applied Science from Criminal Justice & Sociology
05.2009
University Overview
Participant in the, - Study Abroad Ireland program
Skills
- Talent Management
- Human Resources Law Expertise
- Talent Acquisition Strategies
- Benefits Negotiation
- Performance Metric
- Human Resource Information System (HRIS)
- Complaint Management
- Candidate Pipeline Management
- Global Recruitment
- Data Tracking Applications
- Human Resources Department Processes
- Improving Organizational Standards
- Interviewing and Prescreening
- Performance Optimization
- Policy Improvement Recommendations
- Operational Requirements
- Conduct Orientations and Training
- Employee Engagement Strategies
- Training Development and Execution
- Recruit Managers
- Policy and Procedure Writing
- Applicant Tracking Systems
Additional Information
MANAGEMENT/HUMAN RESOURCES :
- Proven leader, developer and problem solver that is able to get high level results from team.
- Continually assesses and evaluates growth of team and self and works to ensure both are moving forward
- Able to consistently grow and develop associates and help with promoting them within the organization
- Work with regional leadership as well as corporate leadership to assess what works and suggest and implement actions for improvement
- Execute multiple site projects.
- Oversee from conception to conclusion and ensure proper execution and relation to company standards
- Work with leaders across the organization to develop compensation, train and succession plans for CBBO/ Elavon LOB
COMMUNICATION:
- Able to communicate clearly and effectively to employees, peers and superiors.
- Consistently observing verbal and nonverbal cues to really understand what is being said and react accordingly.
- Assess each individual for their motivators and opportunities and communicate plans for success and growth
- Participate in monthly and quarterly meetings to deliver area’s voice, discuss what is needed from leadership and communicate that back to area managers and bankers
Timeline
Global Talent Acquisition Team Leader
Alexander Mann Solutions
08.2022 - Current
Sr. Recruiter
AMS
08.2021 - 08.2022
Sr. Executive Recruiter
I.S. Bancorp
03.2016 - 08.2021
Human Resource & Recruiting Supervisor
I.S. Bancorp
01.2012 - 03.2016
Florida State University
Master Of Public Administration from Public Administration & Business Management
Campbellsville University
Bachelor Of Applied Science from Criminal Justice & Sociology