Amanda Perez
Gilbert,AZ
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
11
11
years of professional experience
Work History
Household Manager
Self Employed
Gilbert, AZ
10.2021 - Current
- Balanced a varied daily routine, including school activities, sports, and transportation needs
- Designed and implemented an educational curriculum tailored to the developmental needs of two children
- Developed activities to foster empathy and socialization
- Established interpersonal and communication skills through constant engagement with children, educators, and service providers
- Managed household tasks such as budgeting, scheduling, and personal care
Verification Advocate I
Carvana
Tempe, AZ
03.2021 - 10.2021
- Received inbound calls from potential and pre existing customers for vehicle purchases while simultaneously reviewing and obtaining documents such as income statements and drivers licenses for registration and purchase purposes
- Answered questions regarding finance options and vehicle trade-ins pertaining to each individual customer's state requirements
- Initiated outbound phone calls when necessary to request additional documentation from customers to complete their vehicle purchase
Patient Account Resolution Specialist
Apria Healthcare
Chandler, AZ
08.2014 - 03.2021
- Adhered to all regulatory compliance and HIPAA laws as well as policies, procedures and best practices
- Managed daily operations in suspended billing department to ensure timely debt recovery
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Located and notified customers of delinquent accounts by mail and telephone to solicit payment
- Recorded information about status of collection efforts
Education
High School Diploma -
Williams Field High School
Gilbert, AZ05-2011
Skills
- Childcare supervision
- Regulatory compliance
- Conflict resolution
- Time management
- Interpersonal communication
- Task prioritization
References
References available upon request.
Timeline
Household Manager
Self Employed
10.2021 - Current
Verification Advocate I
Carvana
03.2021 - 10.2021
Patient Account Resolution Specialist
Apria Healthcare
08.2014 - 03.2021
High School Diploma -
Williams Field High School
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