Amanda R. Velazquez

Work History

Apartment Management Consultants

07.2022 - Current

Data entry
Accounts payable and accounts receivable
Maintained monthly bad debt of 1% or less
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Developed and maintained relationships with customers and suppliers through account development.
Completed final move-out walk-throughs with tenants to identify required repairs.
Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.

Campus Life & Style

08.2017 - 09.2021

Handled all data entry and accounts receivable
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Handled cash accurately and prepared deposits.
Processed security deposit refunds.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Assisted in increasing occupancy by 30%

ROCO Real Estate

11.2016 - 08.2017

Toured property with prospective tenants and provided wealth of information in regards to its key features.
Successfully decreased bad debt by 80% and worked with HUD to correct and maintain resident accounts
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Distributed and followed up on tenant renewal notices.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.

Fisher Properties Group

12.2015 - 11.2016

Collected, completed and processed lease applications.
Monitored performance of individual leasing agents and coached on successful strategies.
Managed lease up of 300 single family homes
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Created and submitted daily reports on leasing activities.
Managed daily and weekly marketing and leasing plans.

Walgreens

02.2011 - 12.2015

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.