AMANDA STONE
Saint Rose,LA
Summary
Dynamic and detail-oriented professional with extensive experience in accounting and office administration. Proven track record in efficiently managing order taking, order processing, and invoicing to ensure seamless business operations. Skilled in handling both Accounts Payable and Accounts Receivable functions, supporting accurate financial records and timely
payments.
Overview
20
20
years of professional experience
Work History
Business Operations Specialist
Delta Ice, Air And Heat
Kenner, USA
11.2019 - 11.2024
- Reconciled bank accounts, expense accounts and unbudgeted expenditures
- Resolved accounting discrepancies with critical thinking and thorough research
- Maintained vendor records and accounting histories, tracking purchases to reduce errors
- Generated reports from auditing and bookkeeping activities
- Processed customer orders and contracts to foster continuous satisfaction
- Accomplished multiple tasks in a fast-paced environment
- Answered inbound calls to handle various concerns, set appointments and close sales
- Handled customer inquiries, payments and service requests
Inside Sales Specialist
Greater Louisiana Ice
Jefferson, LA
05.2011 - 05.2019
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Maintained and reconciled general ledger accounts.
- Processed accounts payable and receivable transactions.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Produced sales documents, finalized deals and filed records.
- Maintained and updated customer database with contact details and sales interaction history.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
Education
Bachelor of Science -
Strayer University of Alabama
RemoteSkills
- Friendly, Positive Attitude
- Consultative Sales Strategies
- Customer Relationship Management
- Attention to Detail
- Accounts Payable/Receivable
- Purchasing
- Scheduling
- Office Administration
- Data Entry
- Bookkeeping
- Quickbooks
- Expert in all Microsoft 365 Programs
- Business ethics
References
References Upon Request
References
References available upon request.
Timeline
Business Operations Specialist
Delta Ice, Air And Heat
11.2019 - 11.2024
Inside Sales Specialist
Greater Louisiana Ice
05.2011 - 05.2019
Bachelor of Science -
Strayer University of Alabama