Summary
Overview
Work History
Education
Skills
Timeline
web
Amanda Strothers

Amanda Strothers

New York,NY

Summary

Dedicated and team-oriented professional with a strong focus on service and guest experience. Recognized for attention to detail and problem-solving abilities, consistently delivering high-quality results. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Passionate about creating exceptional experiences through creativity and effective teamwork.

Overview

7
7
years of professional experience

Work History

Server

425 by Jean-George
12.2023 - Current
  • Assisted with menu suggestions and collaborated with the kitchen based on guest preferences and dietary restrictions.
  • Efficiently managed multiple tables, ensuring timely order delivery and guest satisfaction while executing detailed steps of service.
  • Opened the restaurant as a server assistant and quickly promoted to food runner, then server.
  • Developed and implemented standards of practice to optimize service efficiency and guest satisfaction.
  • Crafted attentive and seamless private dining experiences, balancing detail with unobtrusiveness.
  • Managed multiple tables and orders from memory in a fast-paced bar and lounge environment.

Various Seasonal Roles

Cherry Hills Country Club
05.2019 - 09.2023

Food and Beverage Manager - 2021-2023

  • Worked on the F&B Team from Restaurant Supervisor, to Restaurant Manager, to Food and Beverage Manager.
  • Oversaw restaurant daily operations, ensuring seamless service delivery across multiple dining venues.
  • Recruited, hired, supervised, trained, and managed the schedule for a team of food runners, servers, and bartenders.
  • Led banquet and event management, including execution of the club's 100th-anniversary celebrations and managing the food and beverage team during the 123rd US Amateur Golf Tournament.

Receptionist - 2019-2020

  • Worked reception as a day, night, and lead receptionist.
  • Managed daily email communications with management and booked reservations to streamline operations.
  • Assisted the General Manager with administrative tasks and informed directors about important events.
  • Created lobby displays for events, holidays, and announcements.

Office Assistant

Nebraska Wesleyan University Theatre
08.2019 - 05.2023
  • Developed organizational systems for documentation, enhancing accessibility for staff and faculty.
  • Highlighted schedule conflicts for rehearsals and performances, ensuring department members understood time expectations before auditioning.
  • Tracked student involvement across various roles.
  • Created displays of cast and crew members displayed to the public during production runs.
  • Coordinated travel itineraries for faculty attending festivals and recruiting events including booking accomodations as necessary.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

House Manager

Willard Sorority
01.2022 - 12.2022
  • Assigned parking, rooms, and chores to residents while monitoring completion.
  • Facilitated communication between members and house staff to address needs and concerns.
  • Conducted final cleaning and inspections of rooms and public spaces at the semester's end.
  • Acted as the liaison between house residents and Housemother.
  • Participated in executive council decisions impacting sorority operations.

Education

Bachelor of Fine Arts - Acting

Nebraska Wesleyan University
Lincoln, NE
05-2023

Skills

  • Proficient in Microsoft Word, PowerPoint, and Excel
  • Strong administrative and organizational skills
  • Familiar with various Point of Sale systems (Toast, Salido, Northstar)
  • Experienced in serving, expediting, and bartending
  • Skilled in team management and development
  • Experience in itinerary creation and travel bookings

Timeline

Server

425 by Jean-George
12.2023 - Current

House Manager

Willard Sorority
01.2022 - 12.2022

Office Assistant

Nebraska Wesleyan University Theatre
08.2019 - 05.2023

Various Seasonal Roles

Cherry Hills Country Club
05.2019 - 09.2023

Bachelor of Fine Arts - Acting

Nebraska Wesleyan University