Microsoft 360
Amanda Tracey
South Bend,IN
Summary
Elementary School Teacher with expertise in early education, child development and collaborative teaching methods. Experienced in developing lesson plans to meet district and state standards. Confidently offers classroom instruction and personalized student support using balance of traditional and modern approaches.
Overview
11
11
years of professional experience
Work History
Customer Care Representative
Tony's Mobile Service
South Bend, IN
06.2013 - 02.2016
- Provided support for customer inquiries through numerous channels
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Built sustainable relationships of trust through open communication with customers.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
- Processed orders accurately and efficiently according to established procedures.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
- Supplied precise, reliable, and comprehensive data to clients.
- Resolved customer complaints promptly and professionally.
Teacher
Career Academy Of South Bend
South Bend, Indiana
12.2019 - 07.2024
- Improved students' analytical skills by introducing state of the art computer program technologies.
- Created and developed lesson plans to meet students' academic needs.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Fostered student curiosity and interest through creative hands on activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Developed and implemented classroom routines to address varying student needs.
- Helped students explore concepts with engaging, learning focused activities.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor oriented workshops.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Prepared and administered grade specific tests and examinations regulated by the school district to monitor students' growth and to report progress to parents.
- Taught core subjects of math, science, technology, and history.
- Met with parents to review Individualized Education Plans for at risk students.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Built positive relationships with parents to involve families in educational process.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Retained student interest and maximized receptive learning.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Helped students develop self-esteem and life skills by fostering healthy conflict resolution, critical thinking, and communication.
Education
GED -
South Bend Community School Corporation
South Bend, IN04-2012
Some College (No Degree) - General Studies
Ivy Tech Community College
South Bend, INSkills
- Group Instruction
- Student Engagement
- Small Group Instruction
- Classroom Instruction
- Curriculum Implementation
- Child Development
- Social-Emotional Learning training
- Cognitive and behavioral development
- Curriculum compliance with Indiana Dept of Education
- Learning Strategies
- Literacy development
- Creative lesson planning
- Faculty Collaboration
- Student needs assessment
- Group and individual instruction
- Flexible and adaptive
- Student rapport
- Kinesthetic Learning
- Parental participation
- Cultural Sensitivity
- Effective listening
- Instructional Methods
- Instructional Best Practices
- Differentiated Instruction
- Formative Assessments and Standard-Based Grading
- Behavior Management
- Cooperative Learning Experience
- Student Centered Learning
- Excellent classroom management
- Critical Thinking
- Data Driven Instruction
- Alternative Learning Methods
- Parent and student communication
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
- Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
- Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
Certification
- Adjunct Teacher License - 2023-2024
Quote
"Tell me and I forget. Teach me and I remember. Involve me and I learn."
Benjamin Franklin
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceSoftware
Google Docs
Excel
PowerSchool
LVIS
Google Classroom
Clever
Class Dojo
Powerpoint
Word
Microsoft Teams
Google Slides
Iready
Languages
English
Native language
Timeline
Teacher
Career Academy Of South Bend
12.2019 - 07.2024
Customer Care Representative
Tony's Mobile Service
06.2013 - 02.2016
GED -
South Bend Community School Corporation
Some College (No Degree) - General Studies
Ivy Tech Community College