Professional and hardworking with experience in child development and office administration. Psychology student with some previous schooling in Business Administration and Management. Certified in CPR and First Aid.
Overview
7
7
years of professional experience
Work History
Childcare Worker
Sandhill Center
Los Lunas, NM
12.2020 - 08.2023
Supervised and monitored the safety of children in my care.
Demonstrated patience and understanding when working with children.
Utilized problem solving techniques when dealing with challenging behaviors from children.
Enforced rules to teach good manners and maintain safe environment.
Reported any concerning behaviors or issues to supervisors immediately.
Developed and implemented activities to meet the physical, emotional, and social needs of children.
Documented observations of each child's behavior throughout the day and medications administered.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Shift Lead Childcare Worker
Youth Health Associates
Los Lunas, NM
01.2018 - 12.2020
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Identified opportunities for operational improvements and communicated them to management.
Performed administrative tasks including filing documents, data entry.
Delegated tasks to employees and monitored activities and task completion.
Supervised staff to ensure the safety of all children in care.
Developed and implemented lesson plans, activities, and events for children.
Provided guidance to team members on best practices related to childcare.
Ensured compliance with all relevant laws, regulations, licensing requirements, and health and safety standards.
Set up schedules and determined team assignments.
Administrative Assistant/Spa Attendant
Garden Gate Day Spa
Los Lunas, NM
01.2017 - 01.2018
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems, ensuring accuracy and confidentiality of records.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Provided clients with information on spa services, packages, and promotions.
Managed front desk operations including phone calls, emails, and other correspondence.
Guided customers through facility tours explaining spa resources and amenities.
Greeted customers and answered inquiries in a friendly and helpful manner.
Performed administrative duties such as filing paperwork and updating client databases.
Collected and processed payments in person and over the phone.
Performed general cleaning duties, restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
Education
Some College (No Degree) - Psychology
UNM
Los Lunas, NM
Switched Majors - Business Administration And Management
UNM
Los Lunas, NM
Skills
Early Childhood Development
Social Development
First aid and CPR certified
Child development knowledge
Classroom observations
Professionalism
Staff Supervision
Staff Training and Development
Performance Evaluations
Business Administration
Data Entry
Appointment Scheduling
References
References available upon request.
Timeline
Childcare Worker
Sandhill Center
12.2020 - 08.2023
Shift Lead Childcare Worker
Youth Health Associates
01.2018 - 12.2020
Administrative Assistant/Spa Attendant
Garden Gate Day Spa
01.2017 - 01.2018
Some College (No Degree) - Psychology
UNM
Switched Majors - Business Administration And Management