Gas station /Auto Repair Shop Manager and Customer Services
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Truck Driver
LV Cargo Inc.
07.2022 - Current
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible DOT log book and submitted corresponding documents.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Inspected truck for defects and safe operating condition before, during and after trips.
Gas Station Manager
Nor-Pike Service Station Inc
02.2018 - 06.2022
Maintained clean and orderly work station.
Built trustful relationships with customers to encourage return visits.
Inspected fuel pumps and fuel tanks for proper operations and safety.
Maintained inventory of all saleable items.
Facilitated sales of services and goods.
Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Confirmed excellent customer service by quickly resolving customer concerns.
Determined customer needs by asking relevant questions and listening actively to responses.
Checked tools and equipment to prevent accidents and injuries.
Managed financial operations by providing customers with estimates for repair work.
Planned work calendar by scheduling appointments and tracking customer service requests.
Conducted test drives crafts, confirming proper operation.
Assisted mechanics with repairing and servicing vehicles.
Education
Associate Of Business Administration - Business Management
ASA College
Brooklyn, NY
09.2019
Skills
Customer Relations
Retail Sales Customer Service
Staff Training
Microsoft Word
Shipping and Receiving Understanding
Document Control
Recordkeeping Strengths
Customer Service
POS Systems Expertise
Invoice Preparation and Processing
Spreadsheets
Month-End Closings
Maintaining Accounting Ledger
Office Supplies and Inventory
Timeline
Truck Driver
LV Cargo Inc.
07.2022 - Current
Gas Station Manager
Nor-Pike Service Station Inc
02.2018 - 06.2022
Associate Of Business Administration - Business Management