Amandip Kaur

• Enhanced delivery efficiency by optimizing routes and adhering to schedules.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Followed company policies and procedures during shift.
• Ensured safe transportation of packages with careful handling and secure storage methods.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.

Translating from Punjabi to English. For assignee attorney matter and medical care.

• Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
• Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
• Interpreted conversations between foreign language-speaking clients and others.
• Maintained message content, tone, and emotion as closely as possible.

I am a cashier, responsible for all inventory, managing the gift shop, scheduling employee.

• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Cash management, operating the cash register efficiently, and double-checking the work processed
• Maintains professional and technical knowledge by attending educational workshops and establishing personal networks
• Maintain staff by training employees; and maintaining a safe, secure, and legal work environment
• Perform data entry; and daily bookkeeping to track sales
• Providing excellent customer service and assistance as needed
• Filling out paperwork and keeping track of inventory weekly
• Accomplishes financial objectives by forecasting requirements, scheduling expenditures; and initiating corrective actions
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.