Motivated professional with a strong desire to provide quality care and support for individuals facing mental illness. Skilled in efficiently collaborating with patients, families, and care teams to ensure optimal outcomes. Known for a friendly demeanor, adaptability, and the ability to devise satisfying solutions to complex problems. A poised professional who excels at assessing client needs and developing effective treatment plans.
Overview
21
21
years of professional experience
Work History
Health Technician (Hearing Conservation Program)
MCBH Kaneohe Bay Branch Health Clinic
07.2024 - Current
Accesses vital patient health history data and reviews health issues impacting hearing sensitivity or audiological test results
Evaluate outer and middle ear function through otoscopic examination of the ear canals, tympanometry, and acoustic reflex screening procedures
Document individualized medical notes on each patient in their electronic health record (DOHERS and MHS Genesis)
Generates reports and initiates responses to formal and informal correspondence
Provides proactive hearing loss prevention services
Follows audiology requests with regards to priority and urgency, following the audiologist's plan of care.
Subase Youth Center
Navy child and Youth Programs
07.2021 - Current
Mentors assigned CY Program Assistant team
Works with senior employees to provide instruction and training to program assistants and plans activities for program participants based on the observed needs of individual children and youth
Continually review activities and plans for appropriateness
Works with the Training and Curriculum Specialist, supervisor, and the CYP Program Assistants ability to organize work, set priorities, and delegate tasks and responsibilities in order to meet deadlines
Skilled in communicating with individuals to obtain the desired effect, ensuring compliance with established policies and regulations
Ability to provide staff development and training, for example, summer camp planning and coordinating training on water safety and heat safety, as well as lesson planning training with staff and new hires
Provided CPR training to all staff at the child development center as well as the school age and the teen program on Saturday's to a group of 12-15 teens
Ability to manage staffing requirements, manage priorities, and coordinate with staff in order to complete duties in an accurate and timely manner
In circumstances where there was an unforeseen callout after the split shift, I rearranged schedules to meet the needs of the program
Demonstrated the ability to follow up on pending issues and demonstrated an understanding of the impact of incomplete work
Ability to monitor and review observations with program assistants' mentors and shadow new hires
I coordinated and planned activities and special events for our community such as trunk or treat and military kids' ball, just to name a few that meet the physical, social, emotional, and cognitive needs of children and youth
Planned and coordinated summer field trips to a group of 60 youth
Ability to conduct and review program evaluations of classroom and activity areas, identifying areas that need improvement, and establishing and implementing corrective action plans to address deficiencies
Ability to communicate effectively in English, both orally and in writing, in order to communicate with the CYP team and customers, prepare reports and plans, and document observations
Possesses strong interpersonal skills with children, youth, and adults
Ability to identify and respond to emergency situations, including evacuations, child illness, and physical and emotional needs
I facilitated new student and parent orientations
Works with team members to prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
Makes suggestions about improvements to the activity areas, for example, changing their accountability methods from carabiners to clip boards and ways of safely escorting students on and off the school buses
Ability to work independently in the accomplishment of a wide variety of duties Ability to communicate effectively and professionally in person, electronically, and/or by telephone with internal and external customers
Skilled in customer service with the ability to identify concerns and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
Encourages participant interest and establishes a program setting that promotes positive interactions with other children, youth, and adults
Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation command policies, guidance, and standards
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Maintains control of and accounts for the whereabouts and safety of children and youth
Interacts professionally with employees, parents, and local installation command personnel
Observes children and youth, documents developmental progression and/or concerns, and uses the information in planning
Ensures the assigned area achieves and maintains standards for DoD certification and national accreditation or equivalent
Collects, maintains, and reports program participation data.
Program Lead
Child and Youth Programs CDC Center Drive
08.2023 - 05.2024
Mentors assigned CY Program Assistant team
Works with senior employees to provide instruction and training to Program Assistants plans activities for program participants based on observed needs of individual children and youth
Continually reviews activities and plans for appropriateness
Works with the Training and Curriculum Specialist, supervisor, and the CY Program Assistants ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines
Skilled in communicating with individuals to obtain the desired effect ensuring compliance with established policies and regulations
Ability to provide staff development and training for example, summer camp planning and coordinating training on water safety and heat safety
Ability to manage staffing requirements, manage priorities, and coordinate with staff in order to complete duties in an accurate and timely manner
This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work
Ability to monitor and review observations with program assistants’ mentor and shadow new hires
Leads coordinate and plan activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth
Works with team members to prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
Makes suggestions about improvements to the activity areas
Ability to work independently in the accomplishment of a wide variety of duties Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
Skilled in customer service with the ability to identify concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
Encourages participant interest and establishes a program setting that promotes positive interactions with other children, youth, and adults
Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation command policies, guidance, and standards
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Maintains control of and accounts for the whereabouts and safety of children and youth
Interacts professionally with employees, parents, and local installation command personnel
Worked with families to provide parent education
Observes children and youth and documents developmental progression and/or concerns and uses the information in planning
Ensures assigned area achieves and maintains standards for DoD certification and national accreditation or equivalent
Collects, maintains, and reports program participation data.
Child Development Center Drive Navy child and Youth Programs
Honolulu
06.2020 - 05.2021
Mentors assigned CY Program Assistant team
Works with senior employees to provide instruction and training to lower-level employees
Plans activities for program participants based on observed needs of individual children and youth
Continually reviews activities and plans for appropriateness
Works with T&C Specialist, supervisor, and the CY Program Assistants to implement activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth
Works with team members to prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules
Makes suggestions about improvements to the activity areas
Encourages participant interest and establishes a program setting that promotes positive interactions with other children, youth, and adults
Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation command policies, guidance, and standards
Maintains control of and accounts for the whereabouts and safety of children and youth
Interacts professionally with employees, parents, and local installation command personnel
Observes children and youth and documents developmental progression and/or concerns and uses the information in planning
Ensures assigned area achieves and maintains standards for DoD certification and national accreditation or equivalent
Collects, maintains, and reports program participation data.
CDC Center Drive
Honolulu
10.2019 - 06.2020
CYP Program Assistant (Target)
Coordinates and conducts activities for children and/or youth ranging in age from 6 weeks to 5 years
Creates an environment which welcomes participant interest and promotes positive interactions
Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities
Briefs staff, management, and parents on activities
Conducts inventory on equipment and supplies
Implements lesson plans using creative curriculum that aids in the growth and educational development of children.
Residential Service Specialist
Hunt Companies
05.2019 - 10.2019
Serves as the primary point of contact for all resident related inquires
Coordinates and aids with all requests from resident with the property management team by entering in work orders into YARDI
Answers resident questions and aids with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries
Aids in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed
Coordinates move-in dates and administers move in lease documents and home inspection with resident
Coordinate move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable)
Receives rent payments and assure all residents are in good financial standing without any balances on their account
All fees are rent are charged correctly in Yardi
Aided with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community
Conducts 100% follow-up phone calls to residents to ensure that work orders are completed to the resident’s satisfaction
Performs other duties as needed to aid the Community Director/Community Manager and/or Leasing team.
Hickam School Age Center
Honolulu
12.2017 - 05.2019
Serves as a Child and Youth Program Assistant in any of the Child and Youth Services program and/or age groups and keeps control of and accounts for whereabouts and safety of children and youth
Plans, coordinates, and conducts activities that meet the physical, social, emotional, and cognitive needs for program participants based on the group and individual children and youth ranging in age from 5 years to 12 years of age
Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults
Prepare, arrange, and support indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements
Maintains program participation data and complete daily report.
Pediatric and Adult Respiratory Therapist
Naval Medical Center Balboa (PHY AMERICA)
06.2013 - 02.2014
Assessed patients at the Intensive care unit, for readiness to wean and extubating while administering proper treatments as ordered by the physicians
Performed routine rounds and worked the wards, and pediatrics
Initiated breathing treatments to patients in need
Charted patients’ information
Worked closely with physicians and nurses.
Respiratory Therapist
Senior Care
03.2012 - 05.2013
Worked with patients of various psychiatric conditions
Effective communicator and advocate with inherit ability to manage all types of personalities
Diffused stressful situations and proactively resolved issues
Built trust with patients
Established rapport quickly
Interact with and relate to individuals on all levels
Performed vital signs, administered treatments to patients, monitored oxygen status, Charted patient information
Educated patients how to maximize their ability to carry out their activities of daily living, Providing patients with resources and to control and alleviate as many medical symptoms of respiratory impairment as possible.
Nursing Aide
Manor Care Sandia
11.2003 - 04.2004
Psych/alzheimers unit experience
Aided elderly disabled and patients with various psychiatric conditions with all aspects of daily life with compassion
Responded appropriately to physical, emotional and developmental needs promoting independent self-care activites
Completed and submitted clinical documentation
Administered hoyer lifts, range of motion for bed ridden patients and changed beddings
Monitored patients and maintained a comfortable theraputic and safe environment
Offered emotional support to individuals and their families
Built a strong relationships by demonstrating my support by meeting their needs and lending an ear.
Education
B.A General Studies; Concentration in Human Resource Management -
Southern New Hampshire University
09.2019
A.S. Respiratory Therapy -
Concorde Career College
01.2010
A.A. Language Arts and Humanities -
San Diego City College
01.2009
Medical Assisting Diploma -
United Education Institute
01.2006
Diploma -
Highland High School
01.2003
Skills
Efficient in MS Officen and Power Point
Efficient in Google Docs
School-Age Module Completion
VLS Training
Experience with Creative Curriculum
4-H Training
BCGA Workshop
Anchored for Life Training
Star Service Training
American Red Cross First Aid/BLS certified
Medical Background/Former Pediatric/Adult Respiratory Therapist
HIPPA knowledgeable
HIPAA Compliance
Clinical Documentation
Vital signs monitoring
Patient Care
Volunteer Experience
Aliamanu Elementary School (Honolulu, HI)
Naval Medical Center Balboa Red Cross Volunteer (San Diego, CA), 07/2012, 06/2013
Garfield High School (San Diego, CA), 08/2008
Languages
Arabic
Native or Bilingual
Timeline
Health Technician (Hearing Conservation Program)
MCBH Kaneohe Bay Branch Health Clinic
07.2024 - Current
Program Lead
Child and Youth Programs CDC Center Drive
08.2023 - 05.2024
Subase Youth Center
Navy child and Youth Programs
07.2021 - Current
Child Development Center Drive Navy child and Youth Programs
Honolulu
06.2020 - 05.2021
CDC Center Drive
Honolulu
10.2019 - 06.2020
Residential Service Specialist
Hunt Companies
05.2019 - 10.2019
Hickam School Age Center
Honolulu
12.2017 - 05.2019
Pediatric and Adult Respiratory Therapist
Naval Medical Center Balboa (PHY AMERICA)
06.2013 - 02.2014
Respiratory Therapist
Senior Care
03.2012 - 05.2013
Nursing Aide
Manor Care Sandia
11.2003 - 04.2004
B.A General Studies; Concentration in Human Resource Management -
Southern New Hampshire University
A.S. Respiratory Therapy -
Concorde Career College
A.A. Language Arts and Humanities -
San Diego City College
Medical Assisting Diploma -
United Education Institute
Diploma -
Highland High School
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