Amani Abusamra
Charlotte,NC
Overview
4
4
years of professional experience
Work History
Store Manger
Cricket
Charlotte, NC
03.2020 - Current
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Timeline
Store Manger
Cricket
03.2020 - Current