Microsoft Word
Amani Bouey
Customer Service
Union,NJ
Summary
Proven administrative assistant at Americold Logistics, adept in Excel spreadsheets and fostering professional relationships, enhanced document organization, and streamlined office operations. Achieved a significant reduction in stock discrepancies at Marshalls, demonstrating exceptional inventory management and customer service skills.
Overview
1
1
year of professional experience
Work History
Teacher Assistant/Paraprofessional
H&S ABA Therapy
Irvington, NJ
04.2024 - Current
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Created and developed lesson plans to meet students' academic needs.
- Graded and provided feedback on assignments.
- Cleaned, organized and restocked classrooms for upcoming classes.
Administrative Assistant
Americold Logistics
Newark, NJ
11.2023 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO 06.2024 - Current
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Time management skills
Cleaning and sanitizing
Cash handling and management
Retail Merchandising
Inventory Control
Administrative Support
Filing
Microsoft Excel
File Organization
Software
Microsoft Excel
Microsoft Teams
SAP
UKG/KRONOS
Timeline
Associate of Science - Business Administration
Colorado Technical University
06.2024 - Current
Teacher Assistant/Paraprofessional
H&S ABA Therapy
04.2024 - Current
Administrative Assistant
Americold Logistics
11.2023 - 04.2024