Amani Chester

Hours per week: 40hrs
Performs administrative clerical support work in the capacity of a Medical Clerk III for the Patient Administration Division section of Brooke Army Medical Center. Provides guidance and assistance in the development, implementation, maintenance of Defense Health Agency (DHA) policies and procedures covering the privacy of and access to patient health information in compliance with federal and state laws and privacy practices.

• Greets visitors and answers phone calls to direct patients to appropriate clinic and/or section.
• Monitors MHS Genesis Message Center for request of direct admissions and provides FIN to requesting ward.
• Verify eligibility of patients by checking identification card (ID), Defense Enrollment Eligibility Reporting
  System (DEERS) and pertinent regulations.
• Provides clerical/administrative and automation support for clinic using multiple computer systems and
  technologies, MHS Genesis, PowerChart, Revenue Cycle, Microsoft Office (Word, Excel, Access) to process all
  Protected Health Information (PHI) inquiries.
• Responds to inquiries from hospital staff, patients, beneficiaries, and other interested parties providing medical
  information related to the admissions and dispositions of patients.
• Prepare admission packets ensuring all admissions have door tag, Notice of Privacy and Practice pamphlet,
  Patient’s Rights and Responsibilities and Active-Duty Notification slip upon admission.
• Collects Third Party Insurance Form DD 2569 and uploads information in patients’ charts.
• Assists the Emergency Department, and Nursing Staff with the transfer of patients to and from other healthcare
  facilities through the Patient Transfer Service.
• Reviews request for a Memorandum of Transfer (MOT), BAMC Form 983 ensuring there are no errors, and that
  MOT is complete and accurate with patient demographics and all other required information.
• Receives and processes requests for patient health information in accordance with Defense Health Agency
  (DHA) and Hospital policies and procedures.
• Assist with the collection and or retrieving of valuables and patient belongings securing them in the Patient Trust
  Fund and baggage room until final disposition of patients; discharged or transferred.
• Initiates and completes Patient Movement Request (PMR) in TRAC2ES ensuring the accurate tracking and
  movement of patients.
• Prepares flight manifest for incoming and outgoing patients, family members, and medical attendants ensuring
  manifest is distributed to appropriate staff and support personnel.
• Utilize different software systems to generate memos, letters, reports and privacy related correspondence.

Hours per week: 20hrs
Perform various clerical duties for the administrative office of Wagner High school. Collect attendance reporting,
evaluate the schedule for each special event, grant passes to visitors, supervise students, and perform various other tasks as needed.

• Greeted parents, students, and visitors. Signed in guests using Raptor system.
• Answered phone calls and took messages for faculty, staff and students.
• Drafted or prepared a variety of correspondence and documents to include responses to routine inquiries,
  reports, letters, and other related documents as required.
• Recorded tardies and maintained records of Individual student tardiness and issued letters to parents of students
  with excessive tardiness.
• Collected and delivered District mail to faculty and staff.
• Provided registration forms and information regarding necessary paperwork and documents to enroll new
  students.
• Gathered information and created and distributed monthly calendar of events.
• Assisted the librarian in the administration of the school library.
• Prepared bulletin boards and displays.
• Shelved incoming books, materials, and equipment.
• Operated the media center automated circulation system.
• Collected and maintained records of student fines and prepared parent notification as needed.
• Assisted students and teachers on requested books and or ready materials.
• Complied with library loan regulations, procedures and instructions.
• Maintained physical and computerized files, including card catalog, vertical file materials, and publisher catalogs.

Utilize automated tracking systems such as Composite Health Care Systems (CHCS), Healthcare Artifacts and Image
Management Solution (HAIMS), Armed Forces Health, Longitudinal Technology Application (AHLTA), and Essentris systems to process all Protected Health Information (PHI).Utilized office automation systems to analyze and maintain a log of all medical record requests.

• Checked eligibility for patients in the National DEERS System.
• Familiar with the registration process of patients for admissions and dispositions.
• Followed guidelines and procedures for filing medical records documentation as outlined in AR 40-66 and AR 40-
  400.
• Received and distributed incoming correspondence and maintained administrative files.
• Reviewed medical heath records for completeness and accuracy prior to and following treatment.
• Separated and sorted documents using terminal digit method for beneficiaries requesting medical record
  documentation.