Meticulous Project Manager offering excellent skills in utility locating, repair, maintenance, sales and customer service. Offering proven history of reliability and integrity, demonstrated across 6 years of industry experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Natural Gas Locator Technician
Heath Consultants
05.2023 - Current
Worked outdoors in all conditions to complete utilities location requirements within expected timeframes.
Identified issues, analyzed information and provided solutions to problems.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Photographed utility sites and marked lines with paint, flag and marker poles for identification by excavating personnel.
Maintained solid safety record with no OSHA-recordable incidents.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Project Manager
Ground Penetrating Radar Systems
03.2021 - 05.2023
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Modified and directed project plans to meet organizational needs.
Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
Collected on-site data acquisition to generate unified geographic mapping information.
Created effective maps, charts and other images based on project-specific requirements.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Wore correct clothing and protective equipment for jobs.
Operate Proceq to scan for reinforcement and utilities in concrete slab.
Field Service Technician
Atmos Energy
02.2017 - 02.2021
Installed new gas meter loops, meters, and regulators, as well as explained operation and routine maintenance protocols to customers.
Operated all hand tools and power equipment according to Atmos Energy safety procedures.
Reviewed all aspects of job upon completion of tasks to alleviate equipment failure and prevent callbacks.
Reduced opportunities for theft by securing all expensive equipment from work truck into home safe.
Provided exemplary customer service on each field visit according to Atmos Energy's guidelines.
Followed equipment and Vehicle safety procedures to avoid injuries in the field.
Trained and supported new hires resulting in better understanding of process flow and safety procedures.
Education
Physical Therapy
Langston University
Langston, OK
High School Diploma -
Rowlett High School
Rowlett, TX
06.2014
Skills
Installation and Maintenance
Hardware and software installation
Customer training
Safety standards and protocols
Strong communication
Team Supervision
Workflow Management
Issue De-escalation
Pipeline location and damage prevention trained
Expense Reports
Sales and Marketing
Site Visits
Contract Negotiation and Closing Tactics
Project Management
Data Collections
Concrete Scanner
Certification
Installing & Replacing Service Valves, Atmos Energy - 2 Years