Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amani Headspeth

Cedar City

Summary

Outgoing individual with 9+ years of work experience and proven expertise in customer service. Known for delivering quality-oriented results, I am committed to helping your company achieve its goals. Seeking a customer service role to utilize my conflict resolution, customer communications, and customer satisfaction skills.

Overview

10
10
years of professional experience

Work History

Fulfillment

Macy's
11.2024 - 01.2025

Fulfillment

Macy's
08.2022 - 07.2023
  • Received and processed customer orders for merchandise in a timely manner.
  • Collaborated with team members in order picking processes ensuring efficient workflow.
  • Inspected product quality prior to packing and shipping out orders.
  • Provided customer assistance on the sales floor.
  • Enhanced efficiency and accuracy as a cashier.

Cashier

Smart & Final
03.2018 - 01.2021
  • Followed proper cash handling procedures while collecting payments from customers.
  • Performed night crew stocking duties
  • Replaced price tags on a weekly basis
  • Handled phone calls
  • Streamlined the handling of online pick up orders

Cashier

WaBa Grill
12.2017 - 08.2018
  • Followed proper cash handling procedures during transactions.
  • Ensured food was properly prepared
  • Managed phone lines and utilized online food ordering technology.

Sales Associate (Seasonal)

Heavenly Couture
04.2017 - 08.2017
  • Provided exceptional customer service by assisting customers with purchases and addressing any concerns.
  • Streamlined inventory processes to enhance productivity and minimize errors.
  • Answered phone calls

Sales Associate (Seasonal)

Forever 21
10.2016 - 01.2017
  • Served as a cashier, ensuring accurate cash transactions.
  • Maintained organized sales area.
  • Provided customer support and assistance.
  • Implemented effective strategies for optimizing product placement and maximizing visual appeal, leading to a noticeable increase in revenue
  • Managed price tags on apparel

Cashier

Dog Haus Biergarten
08.2015 - 12.2016
  • Managed cash register and accurately handled monetary transactions
  • Handled a high volume of phone calls efficiently
  • Delivered food orders efficiently to customers

Assistant

State Farm
03.2015 - 08.2015
  • Managed incoming phone calls effectively
  • Ensured the accuracy and completeness of all data entered into databases.
  • Organized and filed paperwork efficiently

Education

High School Diploma -

Long Beach Polytechnic High School
06-2013

Some College (No Degree) - Nutritional Science

Long Beach City College
Long Beach, CA

Skills

  • Cooperative team member
  • Active listener
  • Attention to detail
  • Outstanding interpersonal skills
  • Collaborative team member
  • Computer proficient

Accomplishments

  • 2018 Cashier of the Year

Timeline

Fulfillment

Macy's
11.2024 - 01.2025

Fulfillment

Macy's
08.2022 - 07.2023

Cashier

Smart & Final
03.2018 - 01.2021

Cashier

WaBa Grill
12.2017 - 08.2018

Sales Associate (Seasonal)

Heavenly Couture
04.2017 - 08.2017

Sales Associate (Seasonal)

Forever 21
10.2016 - 01.2017

Cashier

Dog Haus Biergarten
08.2015 - 12.2016

Assistant

State Farm
03.2015 - 08.2015

Some College (No Degree) - Nutritional Science

Long Beach City College

High School Diploma -

Long Beach Polytechnic High School

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