Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amani Jackson

Beltsville,MD

Summary

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Property Manager

So Others Might Eat SOME
Washington, DC
08.2022 - Current
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Managed all maintenance requests from tenants in a timely manner.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Leasing Manager

Morgan Properties
Fort Washington, MD
03.2021 - 08.2022
  • Conducted market research to identify potential tenants and rental rates.
  • Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
  • Assisted in the preparation of marketing materials for vacant units.
  • Created leasing contracts, collected rent payments, and maintained tenant records.
  • Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
  • Ensured that all paperwork was completed correctly prior to signing leases.
  • Received, checked and processed applications for new leases.
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Conducted market research to stay competitive and adjust leasing strategies accordingly.
  • Set and adjusted rental rates based on market analysis and property value assessments.
  • Oversaw the leasing process from initial inquiry to lease signing, ensuring a smooth experience.
  • Prepared and submitted monthly tenant visit logs.

Financial Coordinator

Zuckerman Gravely
Silver Spring, Maryland
06.2018 - 03.2021
  • Prepared month-end closing entries in the general ledger.
  • Analyzed income statement trends to identify areas of improvement or cost savings opportunities.
  • Resolved discrepancies between vendor invoices and purchase orders.
  • Created budgets for new projects and monitored their progress throughout the year.
  • Developed detailed spreadsheets for tracking expenses.
  • Reconciled bank accounts on a monthly basis.
  • Managed vendor relationships by ensuring timely payments were made according to agreed terms.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Leasing Consultant

Zuckerman Gravely
Silver Spring, MD
01.2016 - 06.2018
  • Conducted tours of available apartments, highlighting features and amenities.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Identified opportunities for improving efficiency in rental operations through process improvement initiatives.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Conducted background checks on applicants.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Tracked leads using CRM software and followed up with interested parties.

Education

Some College (No Degree) -

Prince George's Community College
Upper Marlboro, MD

Skills

  • Fair housing mandates
  • Tenant relations
  • Legal knowledge
  • Rent collection
  • Fair Housing Laws
  • Vacancy Marketing
  • Business Development
  • Data Entry
  • Codes Compliance
  • Complaints Investigation
  • Maintenance Oversight
  • Team building
  • Rent Pricing Optimization
  • Maintenance Management

Certification

  • Tax Credit
  • HUD
  • LIHTC

Timeline

Property Manager

So Others Might Eat SOME
08.2022 - Current

Leasing Manager

Morgan Properties
03.2021 - 08.2022

Financial Coordinator

Zuckerman Gravely
06.2018 - 03.2021

Leasing Consultant

Zuckerman Gravely
01.2016 - 06.2018

Some College (No Degree) -

Prince George's Community College

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