Amani Johnson
COOPER CITY,FL
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in a busy and dynamic environment. Brings the ability to quickly learn and adapt, combined with effective communication and organizational abilities.
Overview
1
1
year of professional experience
Work History
Hostess
Aura Lounge
09.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Hostess
Brimstone Woodfire Grill
10.2023 - 12.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Delivered pick-up and curbside orders to guests.
Education
Associate of Arts - Business Management
Broward College
Fort Lauderdale, FL05-2025
Skills
- Effective multitasking
- Interactive communication skills
- Active listening
- Critical thinking
- Data entry
- Group leadership
Timeline
Hostess
Aura Lounge
09.2024 - 10.2024
Hostess
Brimstone Woodfire Grill
10.2023 - 12.2023
Associate of Arts - Business Management
Broward College
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