Offering strong interpersonal skills and passion for customer service, well-suited to thrive in a busy and dynamic environment. Brings the ability to quickly learn and adapt, combined with effective communication and organizational abilities.
Overview
1
1
year of professional experience
Work History
Hostess
Aura Lounge
09.2024 - 10.2024
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Hostess
Brimstone Woodfire Grill
10.2023 - 12.2023
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Vice President & Managing Director at JW Marriott Miami Turnberry Resort & SpaVice President & Managing Director at JW Marriott Miami Turnberry Resort & Spa
K5 Lead Teacher, NEHS Advisor, Summer School Teacher at Sheridan Hills Christian SchoolK5 Lead Teacher, NEHS Advisor, Summer School Teacher at Sheridan Hills Christian School