Amani Muhammad
Tuscaloosa,AL
Summary
Organized entry-level candidate with proven time management, strong work ethic, and adaptability across diverse settings. Skilled in working effectively with minimal supervision and mastering new skills quickly. Recognized for clear communication and strong interpersonal effectiveness.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Internship
RxBenefits, Inc
Birmingham, AL
05.2026 - Current
- Communication & Collaboration: Built strong relationships across teams and levels of leadership through excellent written and verbal communication skills.
- Proactive & Organized: Managed projects with strong attention to detail and handled confidential information effectively.
- Focus on Development: Explored adult learning theory and contributed to employee onboarding, orientation, and career pathing tools.
- Technology & Content Creation: Experience with or eagerness to learn Articulate platforms (Storyline/Rise) for interactive training modules and proficiency in tools like Confluence or MS Office.
- Adaptability: Ability to "fail forward" and adapt to a fast-paced environment while providing constructive feedback and contributing to a positive, inclusive culture.
- Culture Fit: Alignment with RxBenefits' focus on integrity, trust, and client-aligned, "patient-first" values.
Cashier
Zaxby's
Bessemer, AL
01.2026 - 05.2026
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Delivered friendly customer service by greeting customers and addressing inquiries or concerns promptly
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Utilized upselling techniques to enhance sales of promotional items or add-ons during transactions
- Trained new cashiers on procedures for handling transactions and resolving customer issues to ensure consistency
- Collaborated with the store management team to resolve pricing discrepancies or product returns
AE - Brand Ambassador (Sales Associate) seasonal
American Eagle Outfitters
Tuscaloosa, AL
10.2025 - 01.2026
- Consistently met or exceeded monthly sales targets by employing effective selling techniques
- Engaged potential customers to increase brand awareness and generate leads
- Built strong relationships with customers through exceptional customer service, resulting in repeat business
- Demonstrated product knowledge and effectively communicated key features and benefits to customers
- Utilized social media platforms like Instagram and Facebook Live for live product demonstrations and promotions
- Developed a deep understanding of the company's products/services in order to provide accurate information to customers
- Maintained records of sales transactions, inventory levels, and customer interactions using CRM software to support business operations
Internship
Mayor's Office
Birmingham, AL
05.2025 - 08.2025
- Developed and implemented strategic campaign plans to engage voters and increase voter turnout in targeted precincts
- Organized and facilitated community events, town hall meetings, and canvassing efforts to build support for the campaign
- Coordinated volunteer shifts for door-to-door canvassing in targeted neighborhoods to maximize voter outreach
- Conducted phone banking operations to reach potential voters, provide information about the candidate's positions on key issues, and encourage voter participation
- Monitored progress toward goals by tracking metrics such as the number of doors knocked on or calls made per volunteer shift
- Designed persuasive campaign materials such as flyers, brochures, door hangers, and yard signs to effectively communicate the candidate's platform
- Organized fundraising events like meet-and-greets and donor appreciation receptions to enhance campaign financial support
- Maintained accurate records of volunteer hours worked using database systems or spreadsheets for reporting purposes
Imtern
The University of Alabama school of Law
Tuscaloosa, Alabama
08.2024 - 05.2025
- Organized case files, briefs, and course materials for school of law staff.
- Reviewed documents for accuracy, formatting, and confidentiality compliance.
- Prepared meeting packets, notes, and research summaries for law school projects.
- Assisted with intake, filing, and recordkeeping in the university law office.
- Maintained a positive working relationship with fellow staff and management.
- Utilized a document management system to organize company files, keeping up-to-date and easily accessible data.
Front End Associate
TJ Maxx
Trussville, AL
08.2023 - 01.2025
- Resolved customer complaints and inquiries, ensuring customer satisfaction and retention.
- Processed cash, credit card, check, and gift card payments through point-of-sale system.
- Answered incoming calls, delivering accurate information about products and services to enhance customer experience.
- Collaborated with coworkers on projects to enhance team efficiency.
- Consistently met all performance goals set by management.
- Counted the cash drawer and completed the register paperwork at shift close.
Education
High school -
Ramsay High School
Birmingham, AL05-2024
Bachelor of Science - Political Science
University of Alabama
Tuscaloosa, AL09-2026
Skills
- Campaign management
- Project coordination
- Policy research
- Data management
- Microsoft Excel
- Regulatory compliance
- Analytical and critical thinking
- Client engagement
- Collaboration
Personal Information
Driving License: Driver's License
Certification
Microsoft Certified: Power BI Data Analyst Associate, May 2023 to Present, Driver's License
Timeline
Internship
RxBenefits, Inc
05.2026 - Current
Cashier
Zaxby's
01.2026 - 05.2026
AE - Brand Ambassador (Sales Associate) seasonal
American Eagle Outfitters
10.2025 - 01.2026
Internship
Mayor's Office
05.2025 - 08.2025
Imtern
The University of Alabama school of Law
08.2024 - 05.2025
Front End Associate
TJ Maxx
08.2023 - 01.2025
High school -
Ramsay High School
Bachelor of Science - Political Science
University of Alabama