Summary
Overview
Work History
Education
Skills
Timeline
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Amani  Rubamba

Amani Rubamba

Grand Rapids,Mi

Summary

Entrepreneurial sales consultant with excellent business acumen and a proven history of driving technical sales and revenue growth. Friendly and dynamic with the natural ability to build key relationships through communication, customer service, and negotiation skills. Ability to lead and motivate teams to execute business opportunities and close sales in fast-paced environments with tight deadlines. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience
7
7
Languages

Work History

Associate & Events Retail Manager

Renewal By Anderson
Grand Rapids, MI
01.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Recommended accessories and complementary purchases to boost revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained records related to sales, returns and inventory availability.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Brand Specialist

McDonald's Restaurant
Grand Rapids, MI
05.2022 - 12.2022
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
  • Planned, implemented and tracked sales and marketing strategies to promote brand products.
  • Monitored online advertising and social media campaigns to assess success of different strategies.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
  • Consulted with product development teams to enhance products based on customer interest data.

Sales Consultant

Berger Chevrolet
Grand Rapids, Michigan
09.2019 - 01.2022
  • Develop product specification knowledge for maximized customer assistance
  • Nurture lasting relationships with clients, improving renewal rates for existing leases
  • Conduct on-site product demonstrations to highlight features, answer client questions and redirect concerns toward positive aspects
  • Work effectively with department managers to ensure individual and department goals are met
  • Prospect for new business daily and follow up for referrals to new business.

LycaMobile - Manager of Sales and Advertising

Grand Rapids, Michigan
04.2016 - 05.2019
  • Coordinated staff sales meetings to discussdevelopmentalstrategy, best practices and process improvements
  • Built relationships with customers and communityto establish long-term business growth
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Developed and executed sales presentations as well as both internal and external product training workshops
  • Stablished new customer accounts through perseverance, dedicated cold calling and exceptional service.

Sales And Marketing Associate

Better Advertising Professionals
Comstock, MI
03.2015 - 04.2016
  • Studied demographic data to determine optimal targets, competitor offerings and tactics forpersuasion
  • Developed key messaging, branding and positioning statements
  • Aligned activities with corporate objectives bycoordinating marketing, sales and IT processes
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementarypurchases.

Cashier

Meijer
Grand Rapids, MI
09.2014 - 03.2015
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Created price tags and merchandise signs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Reviewed new promotions and monitored price changes.
  • Welcomed customers and helped determine their needs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Union High School Grand

No Degree - Aviation

Grand Rapids Community College
Grand Rapids, MI
05.2001 -

Skills

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Timeline

Associate & Events Retail Manager

Renewal By Anderson
01.2023 - Current

Brand Specialist

McDonald's Restaurant
05.2022 - 12.2022

Sales Consultant

Berger Chevrolet
09.2019 - 01.2022

LycaMobile - Manager of Sales and Advertising

04.2016 - 05.2019

Sales And Marketing Associate

Better Advertising Professionals
03.2015 - 04.2016

Cashier

Meijer
09.2014 - 03.2015

No Degree - Aviation

Grand Rapids Community College
05.2001 -

High School Diploma -

Union High School Grand
Amani Rubamba