Amani Scoggins
Los Angeles,CA
Summary
Seasoned Lead Medical Assistant with deep knowledge in managing medical operations, coordinating patient care, and enhancing healthcare outcomes. Strong ability to supervise and train staff, coupled with skills in electronic health records management and patient education. Demonstrated success at fostering collaborative environments while maintaining high standards of safety and efficiency. Committed to improving overall patient experiences through competent leadership and quality healthcare delivery.
Overview
5
5
years of professional experience
Work History
Lead Medical Assistant
Behavioral Health Services - Patterns
Hawthorne, CA
04.2024 - Current
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
- Routinely supervised and recorded crucial health parameters for patients with diverse chronic ailments throughout their stay at our inpatient facility.
- Coordinated and managed appointments for primary care, psychiatric evaluations, and medication-assisted treatments for clients.
- Administered various standard laboratory examinations, such as urinalysis for drug testing, blood glucose levels, and INR level assessments.
- Administered oral and intramuscular medications during scheduled medication pass times for residential patients.
- Conducted comprehensive health intake assessments for incoming residential patients.
- Prepared patient charts in advance of clinic sessions and conducted daily report meetings with medical staff to maintain up-to-date awareness of residents' medical statuses.
- Maintained accurate records of medical inventory and ensured timely restocking of supplies, preparing examination and medication rooms for residents.
- Communicated patient concerns, condition updates, and refill requests to physicians to facilitate timely medical care.
- Routinely updated patient charts and integrated external documentation into the EMR system for comprehensive record-keeping.
Back Office Medical Assistant
Cedars-Sinai Drug Therapy Management
Beverly Hills, CA
08.2022 - 04.2024
- Liaised with patients and addressed inquiries, appointment requests, and billing questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Completed EKGs and other tests based on patient presentation in the office.
Front and Back Office Lead Medical Assistant
Beverly Hills Cancer Center
Beverly Hills
01.2020 - 01.2022
- Performing basic clinical duties such as recording patients' vital signs and treatment progress, explaining treatment protocols, updating patient records, preparing exam rooms, and assisting doctors/techs with patients
- Assisting doctors by obtaining medical records, refilling medication requests for patients, performing lab procedures/tests, administer shots/injections, and aiding during procedures
- Knowledgeable in setting IV trays, Port/PICC access trays, biopsies, chemo therapies, blood draws, and collecting specimens
- Responsible for maintaining inventory, ordering medical/imaging supplies, bookkeeping Invoices, updating inventory logs, and upkeep medical emergency devices to osha standards (crash carts, AED, 02 tanks, ect.) Promoted clinical efficiency to create a welcoming environment for our cancer patient by monitoring clinic flow to correct problems and implement proactive improvements for better patient experience
- Acclimating newly hired medical assistants by training on front/back office procedures, protocols, and duties
- Consistently meeting operational targets by guiding and motivating the medical assistant team to effectively handle administrative and clinical needs
- Experienced in scheduling new/existing patient appointments for doctor visits, treatments (Radiation Oncology), Diagnostic Imaging (Pet/CT, MRI, Nuc Med, X-Ray, US, Echo), and Procedures (Biopsies, Thoracentesis/Paracentesis)
- Well versed in front desk duties such as answering high volumes of incoming calls, scheduling patients according to provider orders, and effectively communicating with physicians/clinical staff to ensure optimized productivity
- Proficient in Word, Excel, PowerPoint, and most EMR systems
Front and Back Office Medical Assistant Intern
UEI Technical College
Gardena
01.2020 - 01.2021
- Performing total patient care in ambulatory settings by assisting physicians with minor procedures such as vital signs, EKG, blood pressure, hemoglobin test, phlebotomy, intramuscular/subcutaneous/intradermal injections, point of care testing, etc
- Abiding OSHA, HIPAA, and Covid-19 mandates by sterilizing, preparing, cleaning, reprocessing instruments (autoclaving), and maintaining equipment with validated competencies
- Knowledgeable in disposing/handling hazardous, infectious, and pharmaceutical waste, ect
- Responsible for front desk duties including patient authorizations, scheduling appointments, updating patient files, creating super bills, creating claims, ect
- Performed clerical duties, such as word processing, data entry, answering phones and filing
Education
Associate of Science - Nursing
El Camino Community College
Gardena06-2027
Associate of Science - Psychology
El Camino College
Torrance, CA05-2025
Medical Assistant Certification -
UEI Technical College
Garden01.2020
Skills
- Urinalysis
- Sterile techniques
- Venipuncture
- Autoclaving
- Epic Certified
- Capillary punctures
- Injections
- Filing/Faxing
- Scheduling
- BLS certified
- Patient education and counseling
- Phlebotomy expertise
- HIPAA compliance
- Clinical leadership
- Patient care coordination
- Scheduling and appointment management
- Medical terminology proficiency
- Medical office administration
- Insurance verification and billing
Summaryobjective
Dedicated Lead Medical Assistant equipped to manage patient, administrative, and team needs an organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Timeline
Lead Medical Assistant
Behavioral Health Services - Patterns
04.2024 - Current
Back Office Medical Assistant
Cedars-Sinai Drug Therapy Management
08.2022 - 04.2024
Front and Back Office Lead Medical Assistant
Beverly Hills Cancer Center
01.2020 - 01.2022
Front and Back Office Medical Assistant Intern
UEI Technical College
01.2020 - 01.2021
Associate of Science - Nursing
El Camino Community College
Associate of Science - Psychology
El Camino College
Medical Assistant Certification -
UEI Technical College
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