Amani Sleiman
Livermore,United States
Summary
Dynamic professional with over four years of experience as a Starbucks barista and more than a year as a cashier at Target, demonstrating a strong commitment to customer service and teamwork. Highly organized, self-motivated, and adaptable, with a friendly demeanor that fosters positive interactions in fast-paced environments. Consistently maintains excellent attendance and embraces new learning opportunities. Passionate about leveraging diverse experiences to facilitate personal growth while pursuing a career in the medical field.
Overview
8
8
years of professional experience
Work History
Shift Leader
Peets
08.2022 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Oversaw cash handling procedures, ensuring accurate transactions and compliance with financial protocols.
Starbucks Barista/Target Cashier
Target
01.2021 - 04.2022
- I worked half of my shifts at the Starbucks Café as a barista, and the other half of my shifts as a Target cashier.
- Job Description/Skills I Developed as a Target Cashier:
- Receiving and processing payments for goods or services using cash registers or other payment equipment
- Performing clerical tasks such as calculating totals, ringing up purchases, and stocking shelves
- Maintaining knowledge of store policies regarding cash handling procedures
- Assisting customers with questions regarding store policies and procedures
- Scanning barcodes to register items for purchase on store computers using a point of sale system
- Selling gift cards or other products that require an additional step during checkout
- Verifying price accuracy of all items scanned at the register before completing a sale
- Receiving cash from customers and making change as needed
- Keeping track of inventory in the department, restocking shelves when necessary
Barista
Starbucks
01.2018 - 05.2020
- Job Description/Skills I Developed as a Starbucks Barista:
- Promoted coffee consumption by educating customers; sold coffee and coffee grinding and brewing equipment, accessories, and supplies; prepared and served a variety of coffee drinks, along with pastries and cookies.
- Welcomed customers by determining their coffee interests and needs.
- Educated customers by presenting and explaining the coffee drink menu and answering their questions.
- Sold coffee and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines, and demonstrating how brewing equipment operates.
- Prepared and sold coffee drinks by following specific recipes and preparation techniques for coffee drinks, such as espresso, espresso lungo, caffe latte, cappuccino, and frappes.
- Maintained inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the coffee bar.
- Kept equipment operating by following specific operating instructions, including troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
- Maintained a safe and healthy work environment by following organization standards and sanitation regulations.
- Improved quality results by studying, evaluating, and re-designing processes, which included implementing changes, and maintaining and improving the appearance of the store and coffee bar.
- Worked closely with other team members and maintained good and clear communication and efficiency with everyone.
Education
High School Diploma -
Livermore High School
01.2016
Associate of Arts - Humanities
Las Positas College
Livermore, CA05-2026
Skills
- Cultural Awareness
- Hygiene maintenance
- Detail-oriented organization
- Product identification expertise
- Fluent in English and Arabic
- Customer engagement expertise
- Strong interpersonal communication
- Willingness to embrace new ideas
- Prioritization and scheduling
- Detail-oriented approach
- Reliable and proactive
- Problem-solving
- Cash handling
- Team leadership
Accomplishments
I have worked with Service Physics several time at Home Office.
I led multiple tastings, one of such being at a district managers' meeting.
I onboarded a new team member.
I taught a "shift lead" class for 3 new shift leads and a new external manager.
I spend a lot of my time at the San Ramon store, and have gained the trust and respect of the entire team.
Timeline
Shift Leader
Peets
08.2022 - Current
Starbucks Barista/Target Cashier
Target
01.2021 - 04.2022
Barista
Starbucks
01.2018 - 05.2020
High School Diploma -
Livermore High School
Associate of Arts - Humanities
Las Positas College
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