Amani Wilondja
Goodyear,AZ
Summary
Dynamic team leader with a proven track record at Whataburger, excelling in employee training and conflict resolution. Enhanced service delivery through strategic planning and effective coaching, resulting in improved team performance. Committed to maintaining workplace safety while fostering a motivated and efficient work environment.
Overview
3
3
years of professional experience
Work History
Material Handler
Amazon
03.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction during high-volume shifts.
- Assisted in maintaining food safety compliance by following established procedures and guidelines.
- Collaborated with team members to streamline order preparation processes, enhancing efficiency.
- Supported inventory management by accurately tracking stock levels and minimizing waste.
- Loaded and unloaded shipments, ensuring accurate inventory management.
- Operated forklifts and pallet jacks to transport materials within warehouse environment.
- Organized storage areas for optimal space utilization and accessibility.
- Collaborated with team members to maintain a safe working environment.
- Inspected incoming materials for quality assurance before distribution.
- Assisted in cycle counting to maintain accurate inventory records.
- Followed safety protocols and procedures to minimize workplace hazards.
- Maintained cleanliness and organization of workspaces to enhance efficiency.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
Team Lead
Whataburger
01.2024 - 11.2024
- Led daily team meetings to discuss performance, address concerns, and set priorities for efficient operations.
- Implemented training programs that enhanced team skill sets and improved service delivery.
- Monitored team performance metrics to identify areas for improvement and guided corrective actions.
- Facilitated conflict resolution among team members to maintain a harmonious work environment.
Construction Worker
03.2023 - 01.2024
- Conducted routine inspections of tools and equipment to maintain operational efficiency and safety compliance.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Industrial Maintenance - Industrial
Grand Canyon University
Phoenix, AZ05-2029
High School Diploma -
Desert Edge High School
Goodyear Arizona05-2028
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Schedule management
- Trend tracking
- Employee training
- Strategic planning
- Workflow management
- Team supervision
- Team motivation
- Staff training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully operated and supervised daily use of POS and back-office computer systems to process orders, manage cash handling, and track sales with high accuracy.
- Quickly learned new system updates and trained team members on correct computer procedures.
- Entered and verified shift data, inventory counts, and daily reports using computer systems with attention to detail and minimal errors.
- Maintained accurate digital logs while working in fast-paced, time-sensitive environments.
- Used scheduling software to assign shifts, monitor coverage, and make real-time adjustments to meet operational needs.
- Communicated schedule changes digitally and ensured team compliance.
Languages
English
Full Professional
Timeline
Material Handler
Amazon
03.2024 - Current
Team Lead
Whataburger
01.2024 - 11.2024
Construction Worker
03.2023 - 01.2024
Industrial Maintenance - Industrial
Grand Canyon University
High School Diploma -
Desert Edge High School