Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Amani Wilson

Parkville,MD

Summary

Reliable Cashier Assistant with background in retail and customer service. Have experience in handling cash transactions, maintaining inventory accuracy, and providing exceptional customer service. Strengths include accurate money handling, strong problem-solving skills, and ability to quickly learn new software systems. Previous roles have highlighted commitment to enhancing customer satisfaction levels while streamlining operations.

Overview

6
6
years of professional experience

Work History

Student

Mental Health First Aid
Baltimore, MD
02.2024 - Current
  • Developed strong relationships with clients built on trust and respect.
  • Participated in planning and organizing community events to increase understanding and support for those affected by mental illness.
  • Attended workshops, seminars, conferences related to Mental Health Aide field.
  • Provided emotional support and counseling to individuals with mental health issues.
  • Encouraged positive behavior change through modeling appropriate behaviors.
  • Advised patients on how to cope with difficult situations or crises that may arise in daily life.
  • Provided crisis intervention services during times of distress or emergency situations.

Intern

Port Discovery Children's Museum
Baltimore, MD
02.2025 - 05.2025
  • Led art workshops and classes for different age groups, focusing on skill development.
  • Worked alongside entire development team in energetic and creative environment.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Protected children from harm by monitoring environments and eliminating safety hazards.
  • Improved children's self-esteem with supportive care and positive reinforcement.
  • Read stories to children to promote literacy skills.
  • Organized play areas to ensure a safe, clean environment for children.

Intern

WildStem
Baltimore, MD
05.2023 - 07.2023
  • Applied photo editing skills with tools like Adobe Photoshop to enhance the quality of images.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
  • Prepared visual aids, equipment and classroom displays to foster learning.
  • Utilized filters, edits and after-effects to enhance photos.
  • Monitored plant health and applied treatments as needed.
  • Planted trees, shrubs, flowers, and grass for aesthetic appeal.
  • Collaborated with team members on large-scale projects like tree planting.
  • Transported plants and trees to and from planting sites.

Intern

Bank of America
Baltimore, MD
02.2021 - 07.2021
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Maintained a secure environment by monitoring the lobby area.
  • Built and maintained client relationships through quality, personalized interactions.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.

Intern

Subway
Baltimore, MD
09.2019 - 01.2020
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed customer payments quickly and returned exact change and receipts.
  • Checks products in the sandwich unit area, and restocks items to ensure a sufficient supply throughout the shift.
  • Performs Cash-In Procedure, accounting for all forms of money, bread, etc., during the shift.

Education

Some College (No Degree) - Urban Arts And Minor in Psychology

Coppin State University
Baltimore, MD
12-2025

Some College (No Degree) - Ceramics

Maryland Institute College of Art
Baltimore, MD

Skills

  • Computer: Microsoft Office (Word & Excel)
  • Childcare: Assisting (Helping with homework, serving meals & supervising children until dismissal)
  • Photoshop: Adobe Cloud: (Lightroom)
  • Social Media Posting
  • Tech-Savvy
  • Attention to Detail
  • Professionalism
  • Crisis Intervention
  • Relationship Building

References

References available upon request.

Languages

Spanish
Limited

Timeline

Intern

Port Discovery Children's Museum
02.2025 - 05.2025

Student

Mental Health First Aid
02.2024 - Current

Intern

WildStem
05.2023 - 07.2023

Intern

Bank of America
02.2021 - 07.2021

Intern

Subway
09.2019 - 01.2020

Some College (No Degree) - Urban Arts And Minor in Psychology

Coppin State University

Some College (No Degree) - Ceramics

Maryland Institute College of Art

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Amani Wilson