Dynamic and results-driven professional with a clean driving record and a valid CDL license. At Bac Transportation, I ensured timely deliveries while training new drivers and maintaining safety standards. Proven ability in time management and problem-solving, consistently exceeding performance targets and enhancing operational efficiency.
Overview
20
20
years of professional experience
Work History
Driver
Bac Transportation
04.2024 - Current
Operated various vehicle types to ensure timely deliveries across designated routes.
Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
Maintained accurate records of mileage, fuel consumption, and delivery schedules.
Assisted in loading and unloading cargo, ensuring proper handling and safety protocols.
Monitored vehicle performance and reported maintenance needs to enhance reliability and safety.
Trained new drivers on company policies, safety regulations, and operational procedures.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Lead Representative
Henning Inc
09.2022 - 09.2024
Led team to exceed operational targets through effective workflow management and process optimization.
Mentored junior representatives, enhancing skills and boosting overall team performance.
Developed training materials for new hires, streamlining onboarding process and improving retention rates.
Analyzed customer feedback to implement service improvements, increasing client satisfaction scores.
Exceeded performance targets by consistently delivering high-quality work in a fast-paced environment.
Mentored junior team members, resulting in improved performance and overall team productivity.
Front Desk Receptionist
Comfort Inn & Suites
07.2021 - 09.2022
Managed front desk operations, ensuring smooth check-in and check-out processes.
Provided exceptional customer service, resolving guest inquiries and complaints effectively.
Coordinated reservations and room assignments using hotel management software.
Maintained accurate records of guest stays, billing information, and payments.
Implemented improved workflows for handling guest requests and feedback.
Monitored inventory of office supplies and ordered replacements as needed.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Unloader&Offloaded
Royal Hawaiian Movers - Oahu
02.2006 - 11.2020
Unloaded and organized cargo efficiently to optimize warehouse space.
Conducted quality checks on incoming shipments to ensure accuracy and integrity.
Collaborated with team members to streamline unloading processes and improve turnaround times.
Trained new employees on safety protocols and operational procedures for unloading tasks.
Operated forklifts and pallet jacks safely to transport heavy goods within the facility.
Maintained cleanliness and orderliness of unloading area to adhere to safety regulations.
Assisted in scheduling deliveries, coordinating with logistics teams for timely operations.
Assisted other team members in navigating large loads.
Unloaded packages with care and placed in proper staging area.
Loaded packages onto pallets and into staging areas as directed.
Used barcode scanners and other technology to track and document cargo information.