Amanpreet Kaur
Chatsworth
Summary
Outgoing Leasing Consultant experienced in marketing initiatives and recruiting techniques. Achieved resident satisfaction through effective issue resolution and diligent follow-up. Focused on overseeing diversified portfolios of residential properties while ensuring building success and safety.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Leasing Agent
Douglas Emmett
Los Angeles
09.2023 - Current
- Managed leasing processes for residential and commercial properties.
- Conducted property tours to showcase amenities and features to prospective tenants.
- Prepared and processed lease agreements and necessary documentation efficiently.
- Developed relationships with clients to understand their leasing needs and preferences.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Collaborated with maintenance teams to address tenant concerns promptly.
- Maintained accurate records of tenant interactions and property availability in databases.
- Assisted in resolving disputes between tenants and management effectively.
Leasing Specialist
Hawthorne Residential Partners, LLC
02.2022 - 04.2023
- Followed up on leads for potential renters to facilitate timely leasing decisions.
- Meeting potential renters and guiding them on tours of available units.
- Prepared leasing documents for potential renters to ensure compliance with property standards and regulations.
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
- Handling the collection of rent payments, security deposits and application fees.
- Informed residents of changes to rental agreements and upcoming property issues to maintain transparency and trust.
- Cultivated positive connections with residents to enhance tenant satisfaction and retention. with current tenants to give them personalized service.
- Oversaw maintenance of common areas to promote a welcoming environment for all residents. on community facilities such as mailrooms, fitness centers and laundry rooms.
Seasonal Sales Associate and stocker
Ulta
10.2021 - 01.2022
- Assisted customers with product information to enhance shopping experience.
- Operated cash register during busy hours to facilitate efficient transactions.
- Operated cash register efficiently during peak hours.
- Restocked shelves with merchandise to maintain inventory levels.
Sales Associate
Best Buy
10.2019 - 06.2020
- Guided customers in locating merchandise to enhance shopping experience.
- Knowledgeable about products such as computers, laptops, appliances or TVs.
- Provided customers with product information to facilitate informed purchasing decisions.
- Maintained up-to-date knowledge of computers, laptops, appliances, and TVs to assist customers effectively.
- Promoted store offers and additional warranty options to increase sales opportunities.
Sales Associate
Crossroads Ford Lumberton
08.2017 - 08.2019
- Maintained high customer satisfaction through exceptional sales and service.
- Cold-called potential clients, contributing to increased dealership traffic.
- Reviewed product line specifications to improve knowledge to enhance understanding.
Server
Arnolds
04.2017 - 07.2017
- Ensured all meals served to customers met quality standards.
- Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
- Calculated check amounts and split checks for parties to facilitate smooth payment processes.
Education
Business Management - Business Administration with a concentration in Management
The University of North Carolina at Pembroke
06.2011 - 05.2016
Skills
- Property management
- Lease administration
- Tenant screening
- Document preparation
- Property tours and inspections
- Negotiation
- Ability to overcome objections
- Retail Sales
- Sales strategy
- Customer Service
- Conflict resolution
- Effective communication
- Active listening
- Problem solving
- Organizational skills
- Time management
Timeline
Leasing Agent
Douglas Emmett
09.2023 - Current
Leasing Specialist
Hawthorne Residential Partners, LLC
02.2022 - 04.2023
Seasonal Sales Associate and stocker
Ulta
10.2021 - 01.2022
Sales Associate
Best Buy
10.2019 - 06.2020
Sales Associate
Crossroads Ford Lumberton
08.2017 - 08.2019
Server
Arnolds
04.2017 - 07.2017
Business Management - Business Administration with a concentration in Management
The University of North Carolina at Pembroke
06.2011 - 05.2016