A M A N U E L Y I L M A

Duties as a Payroll Officer

• Collect daily, weekly or monthly timesheets
• Expertly manage monthly payroll processing, ensuring precise calculation and data entry using advanced payroll systems.
• Execute payroll disbursements, including mobilization, leave encashment, settlements, and adjustments for allowances or deductions.
• Vigilantly maintain payroll data integrity, enforcing strict adherence to HR policies with documented approval for any amendments.
• Conduct meticulous monthly payroll audits, performing comprehensive reconciliation to guarantee accuracy between reporting periods.
• Diligently uphold manual and electronic record accuracy, consistently updating in compliance with data protection standards.
• Prepare detailed monthly payroll reconciliations and generate insightful payroll reports.
• Provide prompt and efficient resolution to employee payroll inquiries, maintaining high levels of service.
• Adhere to directives from the Finance Manager, ensuring seamless payroll operations.
• Schedule bank payments or hand out paychecks directly to employees.
• Enter new employees’ data (e.g. bank accounts and tax identification numbers) into internal databases.
• Uphold the highest level of confidentiality in all payroll-related matters.

Duties as an Employee Relations Officer

• Offering counseling services to employees.
• Participating in recruitment and firing processes.
• Performing employee background checks and verifying information.
• Communicating policies of Human Resources, compensation, and benefits.
• Conducting exit interviews.
• Collecting and analyzing employee data.
• Using data to create employee profiles.
• Organizing and updating employee files.
• Adhering to regulatory standards.
• Representing the company at job fairs and college campuses.
• Overseeing employee orientation and training.
• Liaising between employees and management.
• Managing employee complaints.
• Undertaking communications and interpersonal skills training.
• Arranging employee physical examinations.

• Provide outstanding client service, ensuring warm interactions and efficient communication both face-to-face and over the phone.
• Streamline scheduling of fitness classes and therapy sessions, improving operational efficiency.
• Customize service recommendations to align with client preferences, boosting satisfaction levels.
• Convey essential information to potential clients regarding class options and membership fees.
• Manage front desk duties and inventory control, maintaining essential stock levels.
• Direct clients to appropriate departments for classes, therapy, or personal training, ensuring a smooth experience.
• Keep client records up-to-date, supporting the organization's commitment to data accuracy.
• Vigilantly identify and report security issues, contributing to a safe and secure facility.