Timeline
Work History
Overview
Education
Skills
Summary
Generic

Amar Bhattarai

Server
Malden,MA

Timeline

Crew Member

Dunkin
05.2022 - Current

Accountant

Pawanputra Agro Company
03.2019 - 03.2021

Customer Service Representative

Aashish Communication Center
06.2013 - 07.2017

Bachelors - Management And Accounts

Chartered College of Management And Accounts
2008.04 - 2011.03

High School - Management

New Horizon College
2004.03 - 2006.04

Work History

Crew Member

Dunkin
05.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Accountant

Pawanputra Agro Company
03.2019 - 03.2021
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Customer Service Representative

Aashish Communication Center
06.2013 - 07.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Education

Bachelors - Management And Accounts

Chartered College of Management And Accounts
Kathmandu, Nepal
2008.04 - 2011.03

High School - Management

New Horizon College
Butwal, Nepal
2004.03 - 2006.04

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Self-discipline
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Integrity and honesty
  • Verbal and written communication
  • Basic math
  • Valid Driver's license
  • Reliability and punctuality
  • Willingness to learn
  • Collaboration and teamwork

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Offering strong foundation in mathematics and organizational skills, eager to learn and develop in financial environment. Conducts tasks with precision and can quickly grasp new accounting systems and procedures. Ready to use and develop data management and analytical skills in [Desired Position] role.

Amar BhattaraiServer