Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Amara Garcia

Buckeye

Summary

Efficient professional in insurance claims and policy processing, known for high productivity and the ability to complete tasks with precision. Specialized in analyzing claim details, navigating policy databases, and managing customer communications. Excel in problem-solving, adaptability, and teamwork, leveraging these soft skills to navigate complex situations and achieve positive outcomes.

Overview

7
7
years of professional experience

Work History

Claims Representative

Statefarm Insurance
Tempe
02.2023 - Current
  • Handled customer inquiries regarding insurance policy coverage details and payment status updates.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation.
  • Coordinated with legal representatives and external entities to address attorney requests.

Phlebotomist Tech Lead

Sonora Quest Laboratories
Goodyear
07.2020 - 02.2022
  • Handled administrative tasks such as processing insurance claims and providing customer support.
  • Gathered patient samples for diagnostic purposes.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.

Server

Gus's Pizza
Phoenix
07.2018 - 08.2020
  • Streamlined employee training to enhance familiarity with essential responsibilities.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided exceptional service to high volume of daily customers.

Education

Associates - general studies

Estrella Community College
Avondale, AZ
01.2021

High School -

Youngker High School
Buckeye, AZ
01.2019

Skills

  • Effective and interpersonal communication
  • Insurance policy analysis
  • Data entry accuracy
  • Team collaboration
  • Analytical thinking
  • Effective Leadership
  • Adaptable Learner
  • Microsoft Office Proficiency

Leadership Experience

  • Varsity high school soccer captain
  • Church youth mentor at Palm Valley

Timeline

Claims Representative

Statefarm Insurance
02.2023 - Current

Phlebotomist Tech Lead

Sonora Quest Laboratories
07.2020 - 02.2022

Server

Gus's Pizza
07.2018 - 08.2020

Associates - general studies

Estrella Community College

High School -

Youngker High School
Amara Garcia