Well-qualified and highly motivated social work professional with desire to take on new challenges. Adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
● Answers inbound calls for agency’s 24-hour crisis hotline and provides immediate services to individuals and their family members experiencing active mental health or substance abuse crises.
● Connects clients to appropriate Aspire and/or Central Florida community resources based on their needs.
● Assists individuals and their families with identifying and developing strategies for effectively dealing with potential future crises.
● Conducts intake assessments and develop treatment plans.
● Formulates appropriate clinical disposition for clients in need of services and follows up to ensure services are provided.
● Develop comprehensive biopsychosocial assessments.
● Engage in a multidisciplinary care team to meet complex psychosocial needs of children with acute and chronic conditions
● Provide health education, information, consultation, and professional support regarding patient/family needs
● Refer families to external community resources, programs, and benefits from medical providers, behavioral health services, in-home services, etc.
● Utilize differential diagnostic skills and employ various clinical treatment interventions including crisis intervention, CBT, grief/bereavement counseling, and solution-focused therapy.
● Conducted intake assessments and implemented behavioral plans for initial patient admission.
● Provided peer support to Psychiatric Intern and Occupational Extern’s group activities.
● Promoted patient socialization, self-care and development utilizing treatment team plans to guide/direct, recognize, and use patient strengths to motivate patients.
● Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
● Accompanied patients to medical and counseling appointments.
● Participated on an interdisciplinary team to establish, review, and revise plan of care.
● Developed treatment plans for students with academic concerns and behavioral disorders.
● Co-facilitated social-emotional learning and grief groups with elementary aged students.
● Provided case management services and truancy interventions for students and their families.
● Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
● Excellent verbal and written communication skills
● Critical Thinking
● Proficient in client engagement and case management services
● Proficient in completing Biopsychosocial and other clinical assessments such as the DLA-20, NOMS, and FASAMs
● Efficient and reliable team player
● Adaptable law enforcement interaction and Crisis Intervention Trained (CIT) by Orlando Police Department
● Highly skilled in responding to clients in crisis in person and over the phone
● Patient/Family Advocacy
● Care Coordination
● Problem Solving
● Time Management
● Community Health Services
● Patient Evaluation
● Client Needs Assessment
● Medical Advocacy
● Decision Making
Recognized with Values In Practice Honor Certificate for outstanding performance and continuation of implementing social work values when working with clients.
● CPR-BLS - The American Red Cross Association (expires: 10/2024)
● Crisis Intervention Trained (CIT) by Orlando Police Department
● Medical Assisting Completion - Winter Park Technical College
● CPR-BLS - The American Red Cross Association (expires: 10/2024)
● Crisis Intervention Trained (CIT) by Orlando Police Department
● Medical Assisting Completion - Winter Park Technical College