Amara Nagatharani
Atlanta,GA
Summary
Senior Process Executive - Data with 3 years of experience at Cognizant specializing in data processing, validation, and reporting. Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, Macros) and data visualization tools. Proven expertise in item attribute extraction, data cleansing, and maintaining strict data confidentiality. Recognized with Unicorn and Amber Awards for exceptional performance and dedication. Adept at generating MIS reports, analyzing trends, and providing actionable insights to improve team productivity by 15% .
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Senior Process Executive
COGNIZANT
04.2022 - 01.2025
- Data Processing & Analysis: Utilize advanced MS Excel skills (e.g., Pivot Tables, VLOOKUP) to analyze data, generate reports, and provide insights . Perform tasks like item attribute extraction and content enrichment .
· Quality & Compliance: Conduct Root Cause Analysis (RCA) and Corrective/Preventive Action (CAPA) for quality issues. Verify information accuracy and maintain a high degree of confidentiality .
· Stakeholder Management: Coordinate with clients and internal teams for seamless document exchange. Prepare End of Day (EOD) reports and status updates for management .
· Risk Mitigation: Monitor transactions to identify high-risk behaviors and report suspicious activity to prevent fraud. Create and manage risk mitigation plans .
· Process Improvement: Collaborate with team members to streamline workflows, implement new procedures, and enhance productivity .
· Training & Mentorship: Train and guide junior team members and new hires on process execution and best practices .
Admission counsellor
MEDVARSITY ONLINE LIMITED
02.2021 - 09.2021
- Act as the primary point of contact for prospective students, providing detailed information on Medvarsity's healthcare programs including MBA in Hospital Administration, Clinical Research, and Medical Coding certifications."
"Manage the complete admission lifecycle for assigned leads, from initial counselling to fee collection and document handover, ensuring a seamless enrollment experience."
"Achieve 100%+ of monthly sales targets by effectively managing the sales funnel and maintaining high conversion rates on warm leads."
"Coordinate with the marketing team to follow up on campaign-generated leads, ensuring timely engagement and nurturing of prospects through the decision-making process."
"Maintain in-depth knowledge of course offerings, industry trends, and competitor programs to provide accurate and effective counseling to students from diverse backgrounds."
BDA (business development associate)
Just Dial Ltd
07.2019 - 02.2021
- Drive business development efforts by pitching Justdial's advertising solutions (Priority/Sponsored Listings) to local businesses, helping them enhance their online presence and generate leads."
"Conduct end-to-end sales activities including prospecting, cold calling, field visits, presentations, negotiations, and deal closures."
"Manage a portfolio of 150+ active clients, ensuring high retention through regular follow-ups, query resolution, and relationship management."
"Consistently achieve 100%+ of monthly sales targets by effectively managing the sales funnel and converting leads into long-term customers."
"Coordinate with internal teams to ensure seamless onboarding, listing activation, and delivery of value-added services like website development and SEO."
"Maintain accurate records of all sales activities, client interactions, and payment collections in the company CRM system."
"Identify new business opportunities through market research, competitor analysis, and direct client engagement in assigned territories."
Education
Secondary School of Certificate -
Patmos High School
05-2014
Mathematics, Economics And Commerce. -
Chaitanya Juniour College
07-2016
B.com (computers) -
Haindhavi Degree And Pg College
07-2019
Master's in Business Analytics - Business Analytics
Baptist University of Florida
5400 College DR, Graceville, FL 32440 01.2025 - Current
Skills
- Ms Office, Excel
- Strategic Planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Project Management
- Multitasking Abilities
- Calm under pressure
Personaldescription
I am a positively motivated, hardworking, and sincere person with strong will power who would give a cent-percent effort for a given job without considering the difficulty levels. I have a better ability to build rapport and to up very easily with people. My strengths are my positive nature and my patience.
Timeline
Master's in Business Analytics - Business Analytics
Baptist University of Florida
01.2025 - Current
Senior Process Executive
COGNIZANT
04.2022 - 01.2025
Admission counsellor
MEDVARSITY ONLINE LIMITED
02.2021 - 09.2021
BDA (business development associate)
Just Dial Ltd
07.2019 - 02.2021
Secondary School of Certificate -
Patmos High School
Mathematics, Economics And Commerce. -
Chaitanya Juniour College
B.com (computers) -
Haindhavi Degree And Pg College