Overview
Work History
Education
Skills
Timeline
Generic

Amara Rodriguez

Fountain,CO

Overview

6
6
years of professional experience

Work History

Barista

Green Beans Coffee
Fort Carson, CO
10.2021 - 11.2023
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Assisted in the preparation of baked goods.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Adhered to health department regulations concerning sanitation standards.
  • Greeted customers and took orders for drinks and food items.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Front Desk Receptionist

Comfort Suites Hotel
Daphne, AL
03.2021 - 07.2021
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled sensitive information in a confidential manner.
  • Answered incoming calls, redirected callers to the appropriate personnel and took messages as needed.
  • Maintained an organized reception area.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Caregiver

independent
Magnolia Springs, AL
12.2017 - 09.2020
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assured proper nutrition by preparing meals and monitoring food consumption levels as well as assisted with feeding when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.

Sales Associate

Angel's Attic
Summerdale, AL
08.2018 - 12.2018
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Associate of Science - Psychology

Pikes Peak State College
Colorado Springs, CO
12-2023

Associate of Applied Science - Nursing

Pikes Peak Stare College
Colorado Springs, CO

Skills

  • FLUENT IN Spanish and English
  • Conflict Mediation
  • Cleaning and sanitizing
  • Performance Improvement
  • Team Player
  • Cleanliness
  • Care Plan Adherence
  • Respectful and Compassionate
  • Elderly Care
  • Listening Skills
  • Verbal/written communication

Timeline

Barista

Green Beans Coffee
10.2021 - 11.2023

Front Desk Receptionist

Comfort Suites Hotel
03.2021 - 07.2021

Sales Associate

Angel's Attic
08.2018 - 12.2018

Caregiver

independent
12.2017 - 09.2020

Associate of Science - Psychology

Pikes Peak State College

Associate of Applied Science - Nursing

Pikes Peak Stare College

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Amara Rodriguez