Amara Thomas
Renton,WA
Summary
Dynamic professional with a proven track record at Newcastle Primary Care VMC, adept in patient coordination and enhancing patient flow by over 30%. Excels in medical terminology and customer service, demonstrating exceptional communication and teamwork. Skilled in Epic software, ensuring efficient and confidential patient record handling.
Overview
4
4
years of professional experience
Work History
PSR
Newcastle Primary Care VMC
10.2022 - Current
- Serve as the first point of contact for patients, ensuring a welcoming and professional environment.
- Schedule and coordinate appointments managing an average of 80 patients daily.
- Accurately handle patient records, verify insurance information, and maintain confidentiality in compliance with HIPPA regulations.
- Assist medical staff by preparing charts and documentation for patient consultations.
- Collaborate with clinical teams to streamline patient flow, reducing wait times.
Sales Associate
Bath and Body Works
08.2021 - 09.2022
- Customer service excellence
- Product knowledge (fragrances, skincare, etc.)
- Point of sale (POS) system operation
- Team collaboration & Communication
- Upselling & Sales Techniques
- Visual Merchandising
- Inventory Management
- Time Management
- Multitasking in fast-paced environments
Cashier
Walmart
06.2021 - 08.2021
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Bed Bath & Beyond
12.2020 - 06.2021
- Operated cash register to record transactions accurately and efficiently.
- Sales & upselling techniques.
- Inventory management & stock replenishment.
- Team collaboration & communication.
- Conflict resolution & problem solving
- Time management & multitasking
Education
High School Diploma -
Lindbergh High School
Renton, WA06-2021
Skills
- Knowledge of medical terminology
- Strong organizational, time management, and multitasking abilities
- Excellent communication and patient interaction skills
- Proficient in Epic software
- Customer service
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
Timeline
PSR
Newcastle Primary Care VMC
10.2022 - Current
Sales Associate
Bath and Body Works
08.2021 - 09.2022
Cashier
Walmart
06.2021 - 08.2021
Cashier
Bed Bath & Beyond
12.2020 - 06.2021
High School Diploma -
Lindbergh High School
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