Amara Thomas
Renton,WA
Summary
Dynamic EKG Technician with proven expertise at Providence Swedish Hospital, skilled in EKG lead placement and patient charting. Excels in medical terminology and customer service, demonstrating exceptional communication and teamwork. Skilled in Epic Software, ensuring efficient and confidential patient record handling.
Overview
5
5
years of professional experience
Work History
EKG Technician
Providence Swedish Hospital
02.2025 - Current
- Operated EKG machines to conduct cardiac tests under supervision.
- Assisted in preparing patients for diagnostic procedures, ensuring comfort and understanding.
- Maintained accurate patient records and documentation for testing procedures.
- Collaborated with healthcare team to ensure efficient workflow during patient assessments.
- Communicated effectively with patients regarding test processes and expectations.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Maintained high standards of cleanliness and organization in EKG lab, ensuring safe environment for patients and staff.
PSR
Newcastle Primary Care VMC
10.2022 - 02.2025
- Serve as the first point of contact for patients, ensuring a welcoming and professional environment.
- Schedule and coordinate appointments managing an average of 80 patients daily.
- Accurately handle patient records, verify insurance information, and maintain confidentiality in compliance with HIPAA regulations.
- Assist medical staff by preparing charts and documentations for patient consultations.
- Collaborate with clinical teams to streamline patient flow, reducing wait times.
Sales Associate
Bath & Body Works
08.2021 - 09.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Demonstrated product knowledge to educate customers and enhance their shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on operational procedures and customer engagement techniques.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Walmart
06.2021 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing discrepancies daily.
- Assisted customers with product inquiries, enhancing service experience.
- Ensured compliance with store policies and procedures during checkout operations.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front End Cashier
Bed Bath Beyond
12.2020 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent cash handling practices.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Approached every question or concern with calm and level-headed approach.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Education
High School Diploma -
Lindbergh High School
Renton, WASkills
- Knowledge of medical terminology
- HIPAA compliance
- EKG lead placement
- EKG stress testing
- Proficient in Epic Software
- Excellent communication and patient interaction skills
- Customer service
- Strong organizational, time management, and multitasking abilities
- Patient charting
Timeline
EKG Technician
Providence Swedish Hospital
02.2025 - Current
PSR
Newcastle Primary Care VMC
10.2022 - 02.2025
Sales Associate
Bath & Body Works
08.2021 - 09.2022
Cashier
Walmart
06.2021 - 08.2021
Front End Cashier
Bed Bath Beyond
12.2020 - 06.2021
High School Diploma -
Lindbergh High School