Amara Williams
Charlotte,NC
Summary
I am a personable person who enjoys engaging with customers. I consistently delivers exemplary customer service. I have show I have the ability to remain calm and composed in busy work settings. I am a highly-motivated employee with desire to take on new challenges with a strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Charlotte, NC
11.2020 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Seasonal Office Assistant
Clachan Properties
Charlotte, NC
06.2020 - 09.2020
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Maintenance Assistant
Cedar Grove Properties
Fort Mill, SC
06.2018 - 08.2018
- Swept and raked leaves, debris and other materials from grounds;.
- Mulched flower beds to retain moisture levels in the soil;.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Swept and power washed hard surfaces to remove grime.
Education
High School Diploma -
Nation Ford High School
Fort Mill, SC05-2022
Skills
- Food Preparation
- Cash Handling
- Food Running
- POS Systems
- Up-selling
- Opening and closing duties
- Active listener
- Product displays
- Friendly and outgoing
- Professional Demeanor
- New Hire Training
- Safe Food Handling Practices
- Excellent math skills
- Cash Register Operation
- Speedy and efficient
- Team Player
Languages
French
Limited
Spanish
Limited
References
References available upon request.
Timeline
Barista
Starbucks
11.2020 - Current
Seasonal Office Assistant
Clachan Properties
06.2020 - 09.2020
Maintenance Assistant
Cedar Grove Properties
06.2018 - 08.2018
High School Diploma -
Nation Ford High School