Summary
Overview
Work History
Education
Skills
Timeline
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Amarae Williams

Kimberly,ID

Summary

Energetic educator with proven skills in teaching diverse curriculum. Keep classroom organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

8
8
years of professional experience

Work History

Unit Director

Boys and Girls Clubs of Magic Valley
Buhl, Idaho
07.2016 - 02.2020
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Directed and managed overall daily operations with primary concern for comprehensive, outcome-driven program and service delivery
  • Developed community outreach and fundraising efforts to recruit new members and fund community programs.
  • Effectively supervised staff of 20+ personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance on quarterly basis and conveyed constructive feedback to improve skills.
  • Trained and developed personnel to improve safety, employee relations and resolve potential issues.
  • Developed detailed plans based on broad guidance and direction.
  • Developed and administered project budgets.
  • Greeted and welcomed new members, establishing and updating memberships to Boys and Girls Club programs.

Program Coordinator

Boys and Girls Clubs of Magic Valley
Twin Falls, Idaho
02.2014 - 07.2016
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Organized and managed program development from conception through successful execution.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
  • Motivated and directed staff to align operations with organizational mission using strong communication skills and effective problem solving strategies.
  • Provided ongoing direction and leadership for program operations.
  • Taught and led groups of 30+ diverse students ages 5-18

Sales Consultant

Macy’s Inc Cosmetic
11.2012 - 02.2014
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Stayed knowledgeable on latest product and service innovations through continuous training.

Front Desk Receptionist

Bahama Mama’s
Vernal , Utah
11.2011 - 10.2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process payments and appointments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

Bachelor of Arts - English Literature, History

Idaho State University
Pocatello, ID
05.2023

Associate of Arts - Elementary Education

College of Southern Idaho
Twin Falls, ID
05.2016

Skills

  • Interpersonal Communication Skills
  • Time Management
  • Classroom Management
  • Instructional Materials Creation
  • Verbal and Written Communication
  • Literary Analysis
  • Constructive Feedback
  • Serving Diverse Communities
  • Complex Problem-Solving
  • Critical and Creative Thinking
  • Originality and Creativity
  • Research

Timeline

Unit Director

Boys and Girls Clubs of Magic Valley
07.2016 - 02.2020

Program Coordinator

Boys and Girls Clubs of Magic Valley
02.2014 - 07.2016

Sales Consultant

Macy’s Inc Cosmetic
11.2012 - 02.2014

Front Desk Receptionist

Bahama Mama’s
11.2011 - 10.2012

Bachelor of Arts - English Literature, History

Idaho State University

Associate of Arts - Elementary Education

College of Southern Idaho

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Amarae Williams