Amarae Williams
Kimberly,ID
Summary
Energetic educator with proven skills in teaching diverse curriculum. Keep classroom organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
8
8
years of professional experience
Work History
Unit Director
Boys and Girls Clubs of Magic Valley
Buhl, Idaho
07.2016 - 02.2020
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Directed and managed overall daily operations with primary concern for comprehensive, outcome-driven program and service delivery
- Developed community outreach and fundraising efforts to recruit new members and fund community programs.
- Effectively supervised staff of 20+ personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance on quarterly basis and conveyed constructive feedback to improve skills.
- Trained and developed personnel to improve safety, employee relations and resolve potential issues.
- Developed detailed plans based on broad guidance and direction.
- Developed and administered project budgets.
- Greeted and welcomed new members, establishing and updating memberships to Boys and Girls Club programs.
Program Coordinator
Boys and Girls Clubs of Magic Valley
Twin Falls, Idaho
02.2014 - 07.2016
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Motivated and directed staff to align operations with organizational mission using strong communication skills and effective problem solving strategies.
- Provided ongoing direction and leadership for program operations.
- Taught and led groups of 30+ diverse students ages 5-18
Sales Consultant
Macy’s Inc Cosmetic
11.2012 - 02.2014
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained organized, presentable merchandise to drive continuous sales.
- Stayed knowledgeable on latest product and service innovations through continuous training.
Front Desk Receptionist
Bahama Mama’s
Vernal , Utah
11.2011 - 10.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process payments and appointments.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelor of Arts - English Literature, History
Idaho State University
Pocatello, ID05.2023
Associate of Arts - Elementary Education
College of Southern Idaho
Twin Falls, ID05.2016
Skills
- Interpersonal Communication Skills
- Time Management
- Classroom Management
- Instructional Materials Creation
- Verbal and Written Communication
- Literary Analysis
- Constructive Feedback
- Serving Diverse Communities
- Complex Problem-Solving
- Critical and Creative Thinking
- Originality and Creativity
- Research
Timeline
Unit Director
Boys and Girls Clubs of Magic Valley
07.2016 - 02.2020
Program Coordinator
Boys and Girls Clubs of Magic Valley
02.2014 - 07.2016
Sales Consultant
Macy’s Inc Cosmetic
11.2012 - 02.2014
Front Desk Receptionist
Bahama Mama’s
11.2011 - 10.2012
Bachelor of Arts - English Literature, History
Idaho State University
Associate of Arts - Elementary Education
College of Southern Idaho
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