Amarah Crowder
Pulaski,NY
Summary
At Byrne Dairy, I spearheaded a team, enhancing customer satisfaction and food safety through meticulous staff training and supervision. My leadership not only fostered a collaborative atmosphere but also optimized inventory management and cost control, showcasing my proficiency in staff leadership and food storage.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Manager
Byrne Dairy
07.2021 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Oversaw training of more than Number team members.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
Education
Mexico Highschool
Mexico, NY06.2022
Skills
Customer Service
Certification
ServSafe certification
Timeline
Food Service Manager
Byrne Dairy
07.2021 - Current
Mexico Highschool