Licensed Esthetician and Registered Medical Assistant with over 6 years of diverse experience in dermatology clinics, wellness lounges, and medspa environments. Adept at delivering exceptional client care, increasing treatment sales, and ensuring seamless daily operations. Skilled in educating clients on skincare, wellness, and post-procedural care while promoting memberships and upselling services. Known for maintaining strong client relationships, driving business growth, and balancing administrative precision with clinical excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Esthetician / Waxing Specialist
European Wax Center
11.2023 - Current
- Delivered high-quality body waxing services while promoting skincare products tailored to client needs.
- Consistently exceeded sales targets for product and package upsells.
- Trained new hires on protocol, technique, and client interaction.
- Ensured strict sanitation and infection control per spa and state guidelines.
Increased salon revenue by 70% through upselling at-home products and providing excellent care.
Wellness Coordinator / Medical Assistant
Rejuvenate Yourself IV & Botox Lounge
02.2025 - 06.2025
- Coordinated daily operations in a fast-paced medical spa, ensuring exceptional client experiences from scheduling to post-treatment follow-up.
- Assisted with IV therapy and administered intramuscular vitamin injections under nurse supervision.
- Maintained accurate inventory of wellness products and clinical supplies.
- Upsold memberships and package deals, boosting client retention and increasing recurring revenue.
- Provided thorough education on treatment options and post-care procedures, enhancing satisfaction and loyalty.
Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
Registered Medical Assistant
Mount Sinai Doctors
03.2020 - 08.2023
- Supported physicians with patient intake, vital signs, and medical documentation using EHR.
- Educated patients on treatments and post-visit care instructions.
- Assisted in specimen collection and coordinated lab workflows.
- Recognized for professionalism and compassionate patient engagement.
Registered Medical Assistant
Bedford Stuyvesant Family Health Center
11.2018 - 03.2020
- Managed patient preparation, specimen processing, and administrative support in a high-volume setting.
- Demonstrated strong knowledge of HIPAA compliance and chart accuracy.
- Assisted with injections, charting, and patient outreach programs.
Lead Medical Assistant
Bobby Buka Dermatology
08.2017 - 07.2018
- Worked closely with dermatologists on procedures such as biopsies and suture removals.
- Took charge of inventory, charting, and exam room readiness.
- Trained new staff in clinical procedures and patient interaction best practices.
- Supported cross-functional care teams to enhance patient outcomes.
Education
Esthetics - undefined
Atelier Esthetique Institute of Esthetics
New York, NY
02.2022
Medical Assisting - undefined
Allen School of Health Sciences
Brooklyn, NY
05.2017
High School Diploma - undefined
Lyons Community School
Brooklyn, NY
08.2012
Skills
Client Experience & Patient Education
Sales & Membership Package Upselling
Skin & Wellness Consultations
Body Waxing & Aesthetic Treatments
Vitamin Injections & IV Therapy Support
HIPAA Compliance & EHR Documentation
Inventory & Office Management
Multidisciplinary Team Support
Phlebotomy & Clinical Procedures
Proficient in Boulevard Software
Certification
- Licensed Esthetician - NY State (AEE-23-08000)
- Registered Medical Assistant - American Medical Technologist