Amaray Dugger
Wake County Sheriff's Office
Clayton,NC
25
Years of experience
Dynamic Detention Lieutenant with extensive experience at Wake County Sheriff's Office, excelling in incident reporting and conflict resolution. Proven track record in enhancing facility safety and operational efficiency through effective team leadership and critical thinking. Committed to maintaining high standards of security while fostering a collaborative environment.
Work History
Detention Lieutenant
3 Years 11 Months- Coordinated resident transport enhancing safety and compliance with detention protocols.
- Supported emergency response actions during incidents at Wake County Detention Center.
- Provided leadership by assessing and responding to changing field conditions, ensuring timely and effective incident management.
- Supervised detention staff during resident movement counts and housing checks.
- Monitored resident behavior and stepped in during conflicts or safety concerns.
- Managed staff shift schedules to ensure adequate coverage and operational efficiency.
- Reviewed incident report logs and use-of-force documentation for county detention records.
- Conducted daily briefings to pass pertinent information to incoming shifts.
- Investigated incidents involving residents or staff to determine appropriate disciplinary action.
- Resolved conflicts between residents using de-escalation techniques.
- Maintained accurate records related to resident movement, incident reports, and other documentation required by policy.
- Prepared records and reports for emergency responses.
- Calmed disruptive behavior through verbal interventions.
- Worked with medical personnel to arrange health care services for residents.
- Advised senior management on best practices for maintaining security within the facility.
- Inspected housing units, control areas, and equipment for detention center safety.
- Created daily work schedules for staff assigned to various shifts at detention center.
- Assigned residents to open and appropriate housing units.
- Used defensive tactics and physical restraints to maintain safety and security for personnel and the residents.
- Notified medical staff of residents needing medical attention and submitted proper incident reports.
- Briefed superiors on incidents and misconduct and recommended disciplinary actions.
- Ensured safety and order within facility through regular monitoring and enforcement of policies.
- Coordinated shakedowns to locate and remove unauthorized items.
Detention Sergeant
1 Year- Supported detention staff during housing operations at Wake County Sheriff's Office while maintaining security protocols and operational efficiency.
- Applied security procedures across detention units.
- Monitored housing areas for safety concerns and rule violations.
- Directed resident movement during bookings, transports, and court trips.
- Completed incident reports and detention records.
- Responded to emergencies using Wake County Sheriff's Office detention protocols.
- Coordinated shift assignments with jail staff and command personnel.
- Inspected resident conditions and maintained compliance with facility standards.
- Applied rules and regulations governing resident conduct.
- Coordinated timely medical services for residents in compliance with legal and policy standards to support proper health.
- Supervised resident movement within the facility to maintain safety and compliance.
- Investigated disturbances and violations of laws or regulations within the facility.
- Conducted searches of resident cells and common areas to maintain regulatory compliance.
- Provided guidance to subordinate staff on detention policies and procedures.
- Provided counseling support to residents experiencing behavioral problems or emotional distress.
- Documented internal incident investigations through detailed reports to support accountability and compliance.
- Attended periodic staff meetings to discuss detention operations issues.
- Subdued and restrained resisting residents using hands, feet, defensive tactics, and approved non-lethal weapons.
- Used sound judgment to enforce resident behavior standards and respond to incidents.
- Performed basic first aid and CPR on unconscious residents and staff.
- Operated control rooms, managed access to secure areas, and monitored surveillance equipment.
- Compiled daily reports summarizing conduct, facility issues, and security breaches.
- Worked with external agencies on detainee release procedures.
Detention Officer
6 Years 1 Month- Monitored detainee behavior within Wake County Sheriff’s Office detention units.
- Escorted residents during medical visits and court transfer.
- Moved residents safely between detention center areas.
- Supported security checks across housing units and control posts.
- Enforced facility rules and addressed resident conduct professionally to maintain safe, orderly operations.
- Searched cells, clothing, and personal property for contraband.
- Responded to emergencies and coordinated with detention staff.
- Assisted fellow officers during emergency situations.
- Completed intake forms and processed property and release records for residents with accurate documentation and smooth transitions.
- Responded quickly to medical emergencies within the facility.
Detention Response Team
2 Years- - Responded swiftly to resident emergencies, employing verbal direction and conflict resolution to de-escalate situations effectively.
- - Used approved defensive tactics, hand control, foot control, and non-lethal weapons to subdue resisting residents.
- - Used defensive tactics and physical restraints to maintain facility security.
- - Administered basic first aid and CPR to unconscious residents and staff, ensuring prompt medical attention during critical incidents.
- - Stepped into resident disputes to support order and facility control.
- - Used sound judgment to apply resident conduct rules and handle incidents appropriately.
- - Took part in emergency drills and live incidents, moving fast to support safety.
- - Participated in regular training sessions to enhance knowledge of detention center policies. to stay current on detention center rules and procedures.
- - Maintained detailed incident records and prepared comprehensive reports for supervisor review, supporting accurate documentation and accountability.
Corrections Sergeant
1 Year 7 Months- - Supervised correctional officers and officer trainees, ensuring adherence to policies and fostering a culture of safety.
- - Monitored staff during shifts, enforcing compliance with security protocols to ensure safety and order.
- - Guided and counseled staff, completed training, and supported a productive workforce.
- - Maintained working knowledge of correctional policies, procedures, and practices.
- - Facilitated communication with management, visitors, offenders, and the public, clarifying requirements and enhancing operational transparency.
- - Used Outlook, Microsoft Word, Excel, 10-key, and math skills to complete facility counts, maintain accountability, prepare reports, follow instructions, and respond to emergency situations with special response training.
Correction Officer Strike Force Response
8 Years 11 Months- Coordinated operations with other emergency service groups.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
- Participated in continuous firearms proficiency, defensive driving and defensive tactics technique training.
- assisted with cell shake downs to ensure all contraband was located and retrieved.
- Supported efforts to locate escaped inmates through active search.
Correction Officer
8 Years 7 Months- Ensured security for adult offenders during transport and within the facility to uphold safety standards.
- Monitored daily offender activity and documented behavior and movement, facilitating effective communication with visitors, staff, offenders, and the public for orderly operations.
- Supervised offenders in an institutional setting, contributing to the overall public safety mission.
Auto Transporter/Delivery/Roll Back Driver
7 Years 3 Months- Transport vehicles to customer locations safely, on schedule, and with courteous service.
- Updated driver logs accurately and conducted thorough pre-trip inspections to ensure safety and compliance.
- Follow operational procedures, DMV requirements, safety standards, FMCSA regulations, and dispatch instructions.
- Maintained truck equipment and inventory in optimal condition to ensure reliability and safety.
Security Officer
1 Year 1 Month- Inspected premises for fire hazards, vandalism, and suspicious activity to ensure safety and security.
- Monitored activity and traffic to enforce company rules, notifying visitors of violations to maintain compliance.
- Monitored doors and windows, noted unsecured entries in a written log, and submitted updates to the supervisor.
- Patrolled assigned areas on foot to help protect people and property.
- Escorted people and property when money, documents, or safety concerns required extra care.
- Responded to alarms and dispatched calls, documenting incidents in reports to provide accurate records for follow-up.
- Reported hazards and unusual or suspicious conditions to campus police for follow-up.
- Used basic security and fire inspection knowledge, clear verbal and written communication, sound judgment, and courteous public interaction.
Private
2 MonthsCook
1 Year 8 Months- Clean food prep areas thoroughly food prep areas, cooking surfaces, and utensils.
Assist in cooking food items and package batches of hamburgers, fried chicken, and other made-to-order items, or hold food warm until sold.
Cook precise quantities of items per customer while managing multiple orders simultaneously.
Help maintain sanitation, health, and safety standards across work areas.
Measure ingredients for specific food items being prepared.
Operate large-volume cooking equipment, including grills, deep-fat fryers, and griddles.
Prepare and serve beverages such as coffee and fountain drinks.
Read food order slips and followed verbal instructions to prepare and cook food items. Inspect prepared food for quality and portion accuracy before service. ice.
Wash, cut, and prepare food items for cooking.
Clean, stock, and restock workstations and display cases.
Place orders for kitchen supplies and receive deliveries.
Prepare dough accordiDeliver food orders promptly to customers at windows, counters, or tables.rs, or tables.
Take food and drink orders and process customer payments. - Prepared meals following Food Service recipes and portion guidelines.
- Chopped ingredients and maintained clean prep stations throughout shifts.
- Cooked menu items using grills, ovens, and stovetop equipment.
Education
High School Diploma
Skills
Critical Incident reporting
Interpersonal communication
Verbal communication
Results-driven leadership
Problem-solving abilities
Critical thinking
Process improvement
Time management
Team collaboration
Resources allocation
Multitasking Abilities
Safety management
Cultural sensitivity
Networking skills
Ongoing education
Employee evaluation
Sound judgment
Work ethic and productivity
Collaborative teamwork
Analytical thinking
Clear communication
Safety management
Collaborative teamwork
Task prioritization
Operational procedures
Employee evaluation
Judgment skills
Facility management
Team performance evaluation
Attention to detail
Position Applying
Security Operations
Timeline
Detention Lieutenant
Wake County Sheriff's Office
11.2022 - CurrentRead More
Detention Sergeant
Wake County Sheriff's Office
11.2021 - 11.2022Read More
Detention Response Team
Wake County Sheriff's Office
04.2017 - 04.2019Read More
Detention Officer
Wake County Sheriff's Office
10.2015 - 11.2021Read More
Corrections Sergeant
Greensville Correctional Center
10.2013 - 05.2015Read More
Auto Transporter/Delivery/Roll Back Driver
Rons Auto Transport
06.2007 - 09.2014Read More
Correction Officer Strike Force Response
Greensville Correctional Center
06.2006 - 05.2015Read More
Correction Officer
Greensville Correctional Center
03.2005 - 10.2013Read More
Security Officer
Vescom Security
02.2004 - 03.2005Read More
Private
United States Army
10.2003 - 12.2003Read More
Cook
Food Service
11.2001 - 07.2003Read More
Brunswick Senior High School
High School Diploma
Read More