Amare Hawthorne
Columbus,OH
Summary
I am a highly-motivated employee with the desire to take on new challenges. I am able to adapt to different environments and situations. I have exceptional interpersonal skills, and enjoy meeting new bodies and radiating positive energy. My strong work ethic is demonstrated in my proficiency at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJX Companies HomeGoods
Columbus, OH
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier Trainer
Giant Eagle
Columbus, OH
01.2023 - 07.2023
- Instructed cashiers on proper procedures for handling money and credit card transactions.
- Demonstrated how to use the point-of-sale system efficiently and accurately.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Monitored cashier performance by observing employees' interactions with customers during shifts.
- Engaged in problem solving activities when conflicts arose between employees or customers.
Front End Associate
Raising Canes
Coulmbus`, OH
02.2022 - 12.2022
- Processed customer transactions and provided excellent customer service.
- Maintained a clean, organized and inviting store environment.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
- Organized backroom storage areas according to company standards.
- Consistently met all performance goals set by management.
- Ensured compliance with all safety policies and procedures.
Education
Associate of Arts - Business
Columbus State Community College
Columbus, OH06-2025
High School Diploma -
Columbus Alternative High School
Columbus, OH06-2023
Skills
- Sales Strategies
- Guest Relations
- Multi-Tasking Strength
- Exceptional Customer Service
- Teamwork and Collaboration
- Professional Demeanor
- POS System Operation
- Store Opening and Closing
- Money Handling
- Excellent Communication Skills
- Cash Register Operation
References
References available upon request.
Timeline
Sales Associate
TJX Companies HomeGoods
08.2023 - Current
Cashier Trainer
Giant Eagle
01.2023 - 07.2023
Front End Associate
Raising Canes
02.2022 - 12.2022
Associate of Arts - Business
Columbus State Community College
High School Diploma -
Columbus Alternative High School