Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaree Jackson-Sanders

Cincinnati,OH

Summary

Dynamic manager with proven success at Wingstop Restaurant, enhancing customer satisfaction through effective communication and team leadership. Skilled in financial management and staff training, I reduced operational costs while fostering a motivated workforce. Committed to excellence, I consistently improved service delivery and maintained high standards in a fast-paced environment.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

5
5
years of professional experience

Work History

Manager

Wingstop Restaurant
02.2024 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Food Service Associate

University of Cincinnati
05.2021 - 01.2024
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Adhered to all sanitation guidelines, maintaining a safe and hygienic workspace for food preparation.
  • Took food and beverage orders and conveyed special requests or concerns to kitchen.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted visitors, answered questions, and accepted payments.
  • Managed special dietary requests sensitively, adapting recipes as needed while adhering to strict allergy protocols for guest safety.
  • Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Stocked condiments, beverages, and plates for diners.

Assistant Manager

McDonald's Restaurant
09.2022 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

BOH Line Cook

Fuzzys Bar And Grill
01.2020 - 01.2021
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
  • Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
  • Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
  • Provided excellent customer service by accommodating special dietary needs and addressing concerns promptly.
  • Safely operated kitchen equipment, minimizing accidents and maintaining a secure work environment.
  • Efficiently rotated through various stations within the kitchen, demonstrating adaptability and strong proficiency at each position.
  • Helped establish a positive work culture among kitchen staff by actively participating in team meetings and offering constructive feedback for improvement.
  • Effectively communicated with front-of-house staff members on order modifications or allergy concerns for guest satisfaction.
  • Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
  • Reduced food waste through proper storage techniques and timely utilization of ingredients.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Grilled meats and seafood to customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Education

No Degree - Nursing Administration

University of Cincinnati
Cincinnati, OH
01-2026

High School Diploma -

Walnut Hills High
Cincinnati, OH
05-2022

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Shift scheduling
  • Financial management
  • Effective communication
  • Computer skills
  • Multitasking
  • Hiring and training

Timeline

Manager

Wingstop Restaurant
02.2024 - 01.2025

Assistant Manager

McDonald's Restaurant
09.2022 - 11.2023

Food Service Associate

University of Cincinnati
05.2021 - 01.2024

BOH Line Cook

Fuzzys Bar And Grill
01.2020 - 01.2021

No Degree - Nursing Administration

University of Cincinnati

High School Diploma -

Walnut Hills High

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