Amarelys Valentin
Mesa,AZ
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
8
8
years of professional experience
Work History
Cashier/Shift Lead FOH
Panda Express Restaurant Group
06.2022 - Current
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Collected and authorized payments of guests.
- Cash handle, set up deposits and order change when needed.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Mentored new team members on sales software system operation.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Certified Nursing Assistant
Santé of Mesa Rehabilitation
03.2019 - 10.2021
- Conduct thorough healthcare checks and routines such as; vital signs, assist in feeding, toileting needs, transferring, and help with other daily personal care needs
- Help patients’ with meals, hygiene, dressing, and showers
- Train new employees to follow correct protocol and safety guidelines in order to protect patients’ and staff
- Provide periodic, inclusive patient care to ensure consistent care for patients
- Maintain clean and peaceful environment in patients’ room
- Stock rooms according to what is needed for patients’ and staff to work efficiently
- Maintain and follow all safety guidelines
- Proficient in computer communication and literacy.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CNA
North Mountain Medical Rehabilitation Center
02.2016 - 02.2019
- Implement safe infection control and hand washing techniques
- Provide excellent care and service to all the patients’ in a controlled safe environment
- Assist with hygiene, toileting, transferring, repositioning, showering, and feeding
- Test and chart vital signs and report if any abnormal signs arise
- Measure any input/output of patients’
- Assist our patients’ to our in house dialysis center safely
- Organized and loyal to pursuing strong interpersonal relationships with patients’ and staff.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
No Degree - Nursing
Mesa Community College
Mesa, AZNursing
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Detail oriented
- Reliable and punctual
- Professional, positive Attitude
- Physically fit to stand for long periods of time
- Safety Procedures
- Communicate proficiently
- Great customer service 5 years
- Able to lift 50lbs or more
- Customer Complaint Resolution
- Staff Management
- Time Management
- Documentation And Reporting
Languages
Spanish
Full Professional
Timeline
Cashier/Shift Lead FOH
Panda Express Restaurant Group
06.2022 - Current
Certified Nursing Assistant
Santé of Mesa Rehabilitation
03.2019 - 10.2021
CNA
North Mountain Medical Rehabilitation Center
02.2016 - 02.2019
No Degree - Nursing
Mesa Community College
Nursing
Maricopa Community Colleges - Mesa Community College