- Dancing
- Baking
- Watching Movies and TV Shows
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Gym Workouts
- Volunteering
- Music
- Cooking
- Road Trips
- Adventure Travel
- Documenting and sharing travel experiences
Amari Archangel
Humble
Summary
Self-motivated and adaptable professional known for exceptional communication and flexibility. Experienced in managing operations and resolving customer issues, contributing to improved team dynamics and service excellence.
Dedicated professional with strong customer service skills and a proven ability to train and support team members. Committed to enhancing guest satisfaction and optimizing operational efficiency in fast-paced environments.
Dynamic team leader with extensive experience in training and supervising staff in the food service industry. Skilled in effective communication, problem-solving, and fostering a collaborative work environment to enhance team performance and meet service standards.
Overview
5
5
years of professional experience
Work History
Curbie
HEB Grocery Store
Atascocita, Texas
01.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
To Go Leader
Texas Roadhouse
Kingwood, TX
05.2024 - 02.2026
- Supervised daily operations to ensure compliance with service standards.
- Trained team members on customer service excellence and menu knowledge.
- Implemented cost-control measures to optimize restaurant profitability.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Resolved customer complaints effectively, enhancing guest satisfaction ratings.
- Monitored inventory levels, ensuring timely replenishment of supplies.
Crew Trainer
McDonald's
Atascocita, Texas
11.2020 - 06.2023
- Trained new crew members on operational procedures and customer service standards.
- Facilitated onboarding sessions to enhance team integration and productivity.
- Monitored daily operations to ensure compliance with safety and quality standards.
- Provided ongoing coaching to improve employee performance and efficiency.
- Implemented process improvements leading to streamlined workflows in food preparation.
- Conducted regular evaluations of team members to identify development needs.
- Maintained inventory control through accurate tracking and reporting practices.
- Collaborated with management to resolve operational challenges and enhance service delivery.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
Atascocita High School
Atascocita, Texas06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
- Team leadership
- Team management
- Flexible schedule
- Product knowledge
Interests
Timeline
Curbie
HEB Grocery Store
01.2025 - 02.2026
To Go Leader
Texas Roadhouse
05.2024 - 02.2026
Crew Trainer
McDonald's
11.2020 - 06.2023
High School Diploma -
Atascocita High School