Amari Bell
Keller,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Fulfillment specialist
Walgreens Fulfillment
12.2023 - Current
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Supported cross-functional teams in meeting project deadlines by effectively prioritizing tasks based on overall business objectives.
- Proactively identified opportunities for process improvements, implementing changes that led to measurable efficiency gains within the department.
Sales Customer Support Representative
Ankem Inc
04.2023 - 12.2023
- Promoted a positive work environment through effective collaboration with colleagues while also demonstrating leadership.
- Contributed to the development of sales strategies, focusing on customer satisfaction and revenue growth.
- Excelled at cross-selling complementary products by highlighting their benefits during interactions with existing customers.
- Collaborated with sales teams to identify opportunities, up-sell products, and exceed targets.
- Managed high call volumes, maintaining professionalism under pressure and ensuring timely resolutions.
Front Desk Receptionist
The Vine Medical center
04.2022 - 04.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
Online Grocery Associate
Walmart
08.2020 - 06.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
Education
High School Diploma -
Timber Creek High School
05-2022
Skills
- Warehouse operations
- Deadline adherence
- Data entry
- Complaint resolution
- Critical thinking
- Strong empathy
- Goal-oriented mindset
- Customer relationship building
- CRM software proficiency
- Patient scheduling
- HIPAA compliance
- Appointment management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fulfillment specialist
Walgreens Fulfillment
12.2023 - Current
Sales Customer Support Representative
Ankem Inc
04.2023 - 12.2023
Front Desk Receptionist
The Vine Medical center
04.2022 - 04.2023
Online Grocery Associate
Walmart
08.2020 - 06.2022
High School Diploma -
Timber Creek High School