Amari Superville
Houston,TX
Summary
Dynamic sales associate with a proven track record at AutoZone, excelling in customer service and cash handling. Adept at fostering relationships to drive repeat business, while enhancing team efficiency through effective communication and problem-solving. Recognized for maintaining composure in high-pressure situations, ensuring customer satisfaction and loyalty.
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Assistant
Mayor Sandra Hinds
05.2023 - 12.2024
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
Education
Bachelor of Arts - Journalism
University of Houston
Houston, TX12-2028
High School Diploma -
Pro-vision Academy
4590 Wilmington St, Houston, TX 7705106-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Cash handling
- Verbal/written communication
- Conflict resolution
- Product sales
- Sales expertise
Accomplishments
Provision Class of 2024 Valedictorian
Letters of recognition
Letter of recognition Shawn Thierry
Letter of recognition City Council Member District D Carolyn Evans- Shabazz
Letter of recognition Mayor Sylvester Turner
Letter of recognition Sate of Texas House Representative Ron Reynolds
Languages
Spanish
Native or Bilingual
Interests
- I have a passion for photography and editing photos
- Volunteering
- Gardening
- Reading
- Historical Exploration
- Photography
Timeline
Sales Associate
AutoZone
08.2023 - Current
Assistant
Mayor Sandra Hinds
05.2023 - 12.2024
Bachelor of Arts - Journalism
University of Houston
High School Diploma -
Pro-vision Academy
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